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Account Manager, Small and Medium Business Group (SMBG)

June 1, 2026

Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us revolutionize the way businesses grow and thrive.As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force of helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them. With a client-centric mindset, you will leverage Meta's cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger than ever before. We are a team of innovators and sales experts with demonstrated product expertise who are passionate about harnessing the power of AI to drive revenue and deliver high-quality experiences for our customers.This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta. Account Manager, Small and Medium Business Group (SMBG) Responsibilities: <ul><li>Manage and develop a portfolio of client accounts, achieving and meeting sales targets and performance metrics, ensuring high levels of customer satisfaction</li><li>Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen</li><li>Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products</li><li>Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships</li><li>Collaborate with cross-functional teams to design and implement solutions that align with client objectives</li><li>Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes </li></ul>Minimum Qualifications: <ul><li>10+ Years of experience in sales, account management, or business development sectors</li><li>Bachelor’s Degree</li><li>Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities</li><li>Experience working in team-based environments with a customer-centric approach, balancing competing deadlines and business goals</li><li>Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans</li><li>Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes </li></ul>Preferred Qualifications: <ul><li>Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs</li><li>Proven technical skills (Excel, Google Suite or data analytics tools)</li><li>Experience in Sales, Enterprise or Advertising industries</li><li>Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)</li><li>Familiarity with Meta's suite of advertising solutions</li><li>Advanced degree in a relevant field, or certifications in account management, project management</li><li>Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies</li><li>Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) </li></ul>About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com. $146,000/year to $214,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...