Account Specialist, AI

Job Description:

  • Advances hospital and specialty customers along the sales continuum and gains prescriber commitments through effective questioning, active listening, and utilization of approved data and resources
  • Delivers on-label presentations/sales calls to appropriately highlight the benefits and risks of the product portfolio to create awareness of product solutions and address gaps in therapeutic areas, resulting in sales goal achievement
  • Develops professional relationships and differentiates the Anti-Infective portfolio’s value proposition at all levels (C-Suite, Physicians, Hospital Staff, Support Personnel) within accounts and departments to further the use of the product portfolio
  • Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels
  • Ability to coordinate and mobilize key stakeholders across multiple departments with competing goals to align individuals on patient focused solutions
  • Uses opportunities to understand and address customer needs
  • Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives
  • Creates, develops, executes, and monitors strategic geography business plans
  • Determines appropriate department, channel, HCP focus and frequency by account to deliver on sales objectives
  • Aligns appropriate resources to support tactic execution and adjusts as needed
  • Sources, interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication
  • Consistently targets key stakeholders and decision makers within each hospital/institution/outpatient setting to expand physician usage and customer base
  • Attend and actively participate in local boards, societies, conventions, and other HCP meetings when appropriate
  • Represent AbbVie and assigned products at such venues, build/improve new/existing relationships
  • Channel key information, developments, or findings to internal partners/stakeholders
  • Complete all AbbVie required training and maintain adherence to all company policies and OEC/Legal procedures

Requirements:

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Account based selling experience (Hospitals, Wound Care Centers, or Infusion Centers)
  • History of navigating the matrix environment within accounts and complex customers such as IDN’s, Academic Institutions, Hospitals, Outpatient accounts etc.
  • Knowledge of formulary approval process and driving formulary approvals
  • Experience with Buy and Bill and specialty pharmacy products is preferred
  • Documented history of strong sales performance, consistent top performer, in a challenging market space or product portfolio
  • Proven advanced sales skills, ability to communicate novel or complex products and process while keeping it simple and overcoming customer concerns, advancing the sale and gaining new business
  • Strong team player mentality and a successful history of working as an individual contributor within a collaborative environment
  • Strong business acumen: individual accountability and ownership of sales geography with the ability to multitask in a productive manner, solving problems and influencing without authority
  • Strong desire to “explore the unknown” and continuously enhance personal, professional, and account knowledge
  • Ability to effectively prioritize and manage multiple accounts
  • Business savvy, analytical ability to analyze diverse sets of data using multiple tools and define account/program strategies that drive
  • Strong planning and organization skills
  • Strong presentation and facilitation skills
  • Proven ability to learn procedural, technical, and clinical information quickly
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements
  • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings

Benefits:

  • paid time off (vacation, holidays, sick)
  • medical/dental/vision insurance
  • 401(k)
  • short-term incentive programs
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