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Agile Product Owner Lead Analyst - HIH - Evernorth

June 30, 2026

<div><div><p><b>INTRODUCTION TO EVERNORTH: </b></p><p>Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.</p><p><b>About Evernorth Health Services:</b></p><p>Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.</p><p><b>About Cigna:</b></p><p>The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.</p><p></p><p><span><span>The Technical Product Owner is responsible for translating business goals into clear, actionable technical requirements and ensuring delivery teams build solutions that maximize customer and business value. This role bridges product strategy, architecture, engineering, and operations by managing the product backlog, defining user stories and acceptance criteria, prioritizing technical and functional work, and driving execution across agile teams. Successful Technical Product Owners combine strong product judgment, technical fluency, stakeholder management, and data-driven decision-making.</span></span><span> </span></p></div><div><h1><u><b><span><span>Key Responsibilities</span></span></b></u><span> </span></h1></div><div><ul><li><p><span><span>Own and maintain the product backlog for technical and functional features, enablers, integrations, and technical debt.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Partner with business stakeholders, architects, engineers, and designers to define product vision, roadmap, and release priorities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Translate business needs into epics, features, and user stories with clear acceptance criteria and technical context.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Prioritize backlog items based on business value, customer impact, risk, dependencies, and implementation complexity.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Work closely with engineering teams during sprint planning, refinement, demos, and retrospectives to ensure alignment and delivery readiness.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Clarify requirements, answer team questions, and make timely tradeoff decisions to keep delivery moving.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Align product decisions with enterprise architecture, security, compliance, reliability, and scalability requirements.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coordinate across teams to manage dependencies, integrations, and release readiness.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Use customer feedback, analytics, operational metrics, and testing results to refine priorities and improve outcomes.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Communicate progress, risks, decisions, and roadmap changes to stakeholders and leadership.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Apply specification-driven development (SDD) practices and AI-assisted tools to generate specifications and develop prototypes that validate business asks and expected business value.</span></span><span> </span></p></li></ul></div><div><h1><u><b><span><span>Required Qualifications</span></span><span> </span></b></u></h1></div><div><ul><li><p><span><span>Bachelor’s degree in Computer Sc</span><span>ience</span><span>, Engineering, Information Systems, Business, or a related field, or equivalent practical experience.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>5+ years of experience in Product Owner, Product Manager, Business Analyst, or related delivery roles in software or digital product environments.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working in Agile/Scrum or<span> </span></span><span>SAFe</span><span><span> </span>environments with cross-functional delivery teams.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong understanding of software development lifecycle, APIs, integrations, cloud platforms, data flows, and system dependencies.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Proven ability to write user stories, define acceptance criteria, and manage/prioritize a product backlog.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience collaborating with engineering, architecture, QA, UX, and business stakeholders.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong conceptual, analytical, problem-solving, communication, and facilitation skills, including whiteboarding, written documentation, and executive-level presentations.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with delivery and product management tools such as Jira, Azure DevOps, or similar platforms.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Familiarity with specification-driven development (SDD) and experience using AI-assisted tools such as<span> </span></span><span>OpenSpec</span><span>, Spec-Kit, Superpowers, Cursor, Claude Code, or equivalent platforms to generate specifications and develop prototypes that validate business asks and expected business value.</span></span><span> </span></p></li></ul></div><div><h1><u><b><span><span>Preferred Qualifications</span></span></b></u><span> </span></h1></div><div><ul><li><p><span><span>Certification such as CSPO,<span> </span></span><span>SAFe</span><span><span> </span>POPM, CSM, or equivalent agile/product credential.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in regulated enterprise environments such as healthcare, financial services, insurance, or other compliance-driven industries.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Working knowledge of cloud services, platform architecture, data governance,<span> </span></span><span>DevSecOps</span><span>, and observability practices.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience supporting modernization initiatives, platform migrations, or digital transformation programs.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Prior technical background in software engineering, systems analysis, solution architecture, or technical business analysis.</span></span><span> </span></p></li></ul></div><div><h1><u><b><span><span>Core Skills</span></span></b></u><span> </span></h1></div><div><ul><li><p><span><span>Backlog management and prioritization</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>User story development and acceptance criteria definition</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Executive communication, whiteboarding, and written documentation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Technical requirement analysis</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Agile planning and release management</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Dependency management and risk mitigation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Data-informed decision-making</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Customer-centric thinking</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Cross-functional leadership without direct authority</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with SDD and AI-assisted spec/prototype generation tools to accelerate requirements definition and business-value validation</span></span><span> </span></p></li></ul></div><div><h1><u><b><span><span>Success Measures</span></span></b></u><span> </span></h1></div><div><ul><li><p><span><span>Clear, prioritized, and delivery-ready backlog aligned to roadmap objectives</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Improved sprint predictability and release quality</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Reduced ambiguity in requirements and fewer delivery blockers</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong alignment between business needs and technical implementation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Positive stakeholder and team feedback on collaboration and clarity</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Measurable business and customer outcomes from shipped features</span></span></p></li></ul><p></p><p></p><p><b>Location & Hours of Work</b> </p><p> <br />Full-time position, working 40 hours per week. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. </p><p></p><p><b>Equal Opportunity Statement </b> </p><p>Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. </p><p></p></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...