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Area Community Director - USA

June 9, 2026

Department: Brand Marketing Reports to: Senior Director, Brand Community - NAM Location: Remote US Your Opportunity at ARC’TERYX: As the Area Community Director for the US region, you lead the development and execution of Arc’teryx’s regional community experience model in the US, with a primary focus on scaling Academy Light and other localized, high-impact formats across the United States. You oversee and lead two high performing regional teams (US West and US East), ensuring a consistent, high-quality approach to community experiences while enabling regional nuance. This role is responsible for evolving how Arc’teryx shows up in communities through a thoughtful, experience-led model that builds deep, authentic connections in both established and emerging markets. Reporting to the Senior Director, Brand Community - NAM, you will shape national direction, drive expansion strategies, and ensure measurable impact across all programs. This role can be hired remote. Business operations occur on PST time zone. Frequent travel for market visits is required. Meet Your Future Team: We bring Arc’teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community. If you were in the Area Community Director - USA role now, here are some of the core activities you would be doing: Academy Light & Regional Experience Strategy <ul type="disc"> <li>Defining and leading the U.S. strategy for Academy Light, establishing it as a scalable, repeatable model across priority markets </li> </ul> <ul type="disc"> <li>Working with the US West and US East community teams to set the community direction for the U.S., ensuring alignment to the NAM strategy while enabling regional relevance </li> </ul> <ul type="disc"> <li>Identifying priority and emerging markets, and developing multi-year regional experience and expansion roadmaps </li> </ul> <ul type="disc"> <li>Partnering with NAM Community and Experience leadership team to integrate regional experiences into the broader Academy and Brand Community ecosystem </li> </ul> Market Readiness & Expansion <ul type="disc"> <li>Developing marketing briefs to support entry into new markets, including sequencing of Academy Light, partnerships, and retail integration </li> </ul> <ul type="disc"> <li>Partnering with Retail Area Directors and Real Estate teams to align community strategy with store expansion plans </li> <li>Building a scalable playbook to successfully launch and grow community presence in new regions </li> </ul> Program Development & Execution <ul type="disc"> <li>Overseeing execution of Academy Light programs across both regions, ensuring excellence in experience, storytelling, and brand alignment </li> </ul> <ul type="disc"> <li>Guiding Area Community teams in delivering localized activations that deepen engagement and complement Academy programming </li> <li>Ensuring seamless integration with store openings, positioning community as a core driver of market entry and long-term success </li> <li>Leading the AOP Planning and Budget planning for the U.S. Community needs in partnership with the Regional Managers, Area Directors and US Area Community teams </li> </ul> Wholesale & Brand Integration <ul type="disc"> <li>Partnering with Wholesale teams to identify opportunities to extend community and Academy Light experiences into wholesale ecosystems </li> </ul> <ul type="disc"> <li>Ensuring a consistent and premium brand experience across DTC and wholesale touchpoints through aligned community programming </li> </ul> Team Leadership & Regional Enablement <ul type="disc"> <li>Leading, mentoring, and developing two high-performing regional teams (US West and US East) </li> </ul> <ul type="disc"> <li>Establishing clear goals, KPIs, and ways of working to ensure consistent execution and accountability across regions </li> <li>Fostering strong cross-functional collaboration across U.S. community, retail, wholesale, and brand teams </li> </ul> Partnerships & Community Ecosystem <ul type="disc"> <li>Scaling regional partnerships with identified guiding organizations, nonprofits, and community leaders (approved by our Pro and Brand teams) </li> <li>Strengthening relationships with athletes, ambassadors, and local influencers </li> </ul> Operations & Performance <ul type="disc"> <li>Owning U.S. community budgets in partnership with US West and US East Area leaders related to Academy Light and regional experiences</li> <li>Setting KPIs across both regions, measuring experience quality, participation, and market impact to provide insights to NAM Community and Brand leadership to influence strategy and investment decisions</li> </ul> Here are some of the things you could be working on in the future: <ul> <li>Scaling Academy Light into a national platform with consistent delivery across US West and US East </li> <li>Developing regional community hubs strategy </li> <li>Expanding into new and non-traditional outdoor markets </li> <li>Creating a national scalable model for localized community projects </li> <li>Developing a ‘breakthrough’ marketing plan to reach communities in new markets </li> </ul> Are you our next Area Community Director - USA? <ul type="disc"> <li>You have a Bachelor’s degree or post secondary education in a related field</li> <li>You have 10+ years of experience in experiential marketing, community programming, or brand marketing </li> </ul> <ul type="disc"> <li>You have a strong track record of leading multi-market programs and teams </li> </ul> <ul type="disc"> <li>You bring experience in market expansion, go-to-market strategy, or retail/community integration </li> <li>You have excellent communication and interpersonal skills with the ability to influence without direct control</li> <li>You are agile in your approach to adapt to ever changing evolution of our business needs</li> <li>You have strong organizational skills and efficiency in order to meet deadlines and manage multiple priorities</li> </ul> <ul type="disc"> <li>You have demonstrated success working cross-functionally with retail, wholesale, and brand teams </li> </ul> <ul type="disc"> <li>You are an experienced people leader, with the ability to manage and inspire distributed teams </li> </ul> <ul type="disc"> <li>You are both strategic and operational, able to move between vision-setting and execution </li> </ul> <ul type="disc"> <li>You are experienced in budget ownership, KPI tracking, and ROI analysis </li> </ul> <ul type="disc"> <li>You understand the U.S. outdoor and community landscape </li> </ul> <ul type="disc"> <li>You are passionate about the outdoors, education, and community building </li> </ul> Compensation<div>The salary range for this role is USD$154,000 - USD$202,000.</div> Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: <ul> <li>Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP). </li> <li>Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable. </li> <li>Time & Flexibility - Paid time off and No Wasted Day program (dedicated paid days to get outside & explore). </li> <li>Family support - Parental leave for birthing and on-birthing parents, including an option to ease the transition back to work. </li> <li>Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). </li> </ul>  *Eligibility for certain programs may vary by role. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...