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Associate Research Director - Complex Care

May 29, 2026

About Private Health Management Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients to obtain the best care and outcomes when facing serious and complex medical conditions. Individuals and businesses who make health a priority rely on PHM to achieve the best of what's possible in medicine. We believe everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to make informed health decisions with confidence. About the role: For more than a decade, Private Health Management (PHM) has helped our clients navigate the fragmented healthcare system to achieve the best care and outcomes when it matters most. As a Associate Research Director at PHM you’ll join a team of compassionate and dedicated professionals focusing solely on the best interest of the patient and establishing a new standard of excellence in precision medicine. In the role, you’ll lead the research efforts on complex care cases. You’ll review client medical records and clinical history, identify and evaluate diagnostic and treatment options including clinical trials and innovative, evidence-based therapies around the world, and develop and prioritize treatment strategies based on data in the medical literature and input from world leading experts. How You’ll Spend Your Days: <ul> <li>Client-Facing Engagement: Participate in client calls alongside clinicians to communicate the latest research findings, support shared decision-making, and ensure understanding of available options. </li> <li>Clinical History Analysis: Analyze patient medical records, including data extraction and tracking of lab values, symptoms, medication histories, or clinical outcomes.</li> <li>Medical Literature Review: Identify, review, and analyze literature across a wide range of clinical and research topics. Summarize articles and compare findings of clinical studies and present that information in a patient-friendly manner.</li> <li>Molecular Diagnostics Interpretation: Identify, analyze, and interpret molecular diagnostics and laboratory tests, ensuring accurate and insightful assessments. Provide insights to support patient care decisions. </li> <li>Treatment Options Research: Research, evaluate, and prioritize treatment options for individual cases. This includes review, analysis, and interpretation of the accepted standard of care, the most recent professional guidelines, and the most current investigational approaches, as well as identifying and connecting with key opinion leaders and other experts in the field of interest, to help guide decision making.</li> <li>Clinical Trials Identification: Identify and evaluate potential clinical trials. This includes spreadsheet creation, database searching, identification of supporting evidence, and calling trial sites to help find appropriate clinical trials for our clients.</li> <li>Content Creation: Create patient education documents (written reports, presentations, spreadsheets, graphs, charts, etc.) that provide pertinent information related to clinical history, diagnosis, and treatment options. </li> </ul> What you bring to the table: <ul> <li data-leveltext="●" data-font="" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}"="" data-aria-posinset="1" data-aria-level="1">Academic & Professional Experience: A PhD in a science or healthcare field is required + early career professional experience in a complex medical disorder(s) such as autoimmune, immunology, virology, chronic illness, infectious disease or rheumatology. </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}"="" data-aria-posinset="2" data-aria-level="1">Excellent Research Abilities: Knowledge of best practices and well-developed research capabilities exploring the medical literature (e.g., PubMed, Google Scholar) </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}"="" data-aria-posinset="3" data-aria-level="1">Client Readiness: Exceptional interpersonal skills, service orientation, written and verbal communication abilities to serve as a trusted advisor to clients </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}"="" data-aria-posinset="4" data-aria-level="1">Adaptable Doer Attitude: Efficient, resourceful, creative, and able to make rapid decisions in the face of ambiguity & deadlines. </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}"="" data-aria-posinset="5" data-aria-level="1">Great Team Member: Equally comfortable delivering as an individual or collaborating across peers, co-workers, and external experts to deliver the best results for clients </li> </ul> <a href="https://privatehealth.com/careers#employees">Read what current Team Members say about working at PHM!</a> Compensation: The target base salary for this position is $110,000 - $125,000. This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation. <hr data-start="4946" data-end="4949"> <h3 data-section-id="12ds2uz" data-start="4951" data-end="4963">Location</h3> This is a remote role requiring that you live in and physically perform all work in the United States. <hr data-start="5069" data-end="5072"> <h3 data-section-id="t5g0qo" data-start="5074" data-end="5088">Next Steps</h3> Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers. Have a quick question about the role? Email <a class="decorated-link cursor-pointer" data-start="5814" data-end="5839">careers@privatehealth.com</a> or simply apply here. <div class="content-pay-transparency"><div class="pay-input"><div class="title">Anticipated Pay Range</div><div class="pay-range">$110,000—$125,000 USD</div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...