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Case Manager (Bilingual in Russian/English speaking) - UJA Safety Net

July 9, 2026

Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management. Principal Responsibilities Knowledge, Skills And Requirements <ul><li>Conduct intakes, provide accurate information and referrals.</li><li>Screen and assist clients with applications and re-certifications for entitlements and benefits</li><li>Assess clients in their home, hospital or other institutional setting as appropriate</li><li>Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans</li><li>Provide supportive counseling to clients as needed</li><li>Maintain ongoing communication with client, family members and other collaterals as appropriate</li><li>Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames</li><li>Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.</li><li>Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner</li><li>Facilitate and assist at social, recreational and other group activities and events</li><li>Any other duties assigned. </li><li>Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.</li><li>Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.</li><li>Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards </li></ul>Salary Range: $54,000 - $56,400 per year commensurate with experience. Job Competencies & Minimum Qualifications Knowledge, Skills And Requirements <ul><li>Bachelor's Degree Required.</li><li>Russian/English Speaking required</li><li>One year related experience and/or training</li><li>Working knowledge of Microsoft Office Suite and other technology</li><li>Excellent communication and listening skills</li><li>Excellent customer service skills with a focus on treating clients with respect and dignity</li><li>Able to multi-task and work independently with a great attention to detail </li></ul>Working Conditions/Physical Demand Knowledge, Skills And Requirements <ul><li>Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week. </li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...