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Citibank (Switzerland) AG is hiring: Creative Director, Multi-Media, Senior Vice

June 25, 2026

## Creative Director, Multi-Media, Senior Vice PresidentApplyremote type: Hybridlocations: New York New York United States: Schaumburg Illinois United Statestime type: Full timeposted on: Posted Todayjob requisition id: 26966491Citi is looking for a senior creative leader to direct the vision, strategy, and output of its in-house multi-media agency, shaping marketing communications that reach millions of customers across physical and digital channels. As Creative Director, Multi-Media at the Senior Vice President level, you will lead a team of Design Leads, Copy Leads, designers, and copywriters, owning the creative direction of high-priority campaigns and ensuring every asset meets brand standards, accessibility requirements, and business objectives. This is a rare opportunity to combine strategic influence with hands-on creative leadership at one of the world's leading global banks.# **Responsibilities:*** Lead and develop a team of Design Leads, Copy Leads, designers, and copywriters, setting creative direction, driving consistency across multi-media deliverables, and fostering a culture of innovation and continuous improvement.* Define and execute the creative vision for high-priority marketing campaigns, including custom video, audio advertising, partnership marketing, and creative platform development.* Oversee the end-to-end marketing communications approval process, ensuring all assets align with brand guidelines, meet regulatory and legal requirements, and reflect Citi's strategic objectives.* Present creative strategy and campaign impact to senior leadership, translating complex creative decisions into clear, business-relevant narratives.* Partner with internal stakeholders and external creative agency relationships to align on best practices, evolving brand guidelines, and delivery standards.* Identify and implement new marketing technologies and process improvements that increase team efficiency and the effectiveness of creative output.* Champion ADA compliance across all marketing collateral, ensuring every customer, regardless of ability, receives a consistent and accessible experience.* Evaluate creative risk and uphold governance standards across all marketing activity, maintaining transparency and accountability throughout the team.# **Qualifications*** 10 or more years of experience in a creative or marketing leadership role, with a background spanning copy, design, or multi-media production.* Demonstrated ability to lead multi-disciplinary creative teams, including performance management, hiring, and career development.* Mastery of Adobe Creative Cloud, with particular depth in After Effects, Premiere Pro, and Audition.* Solid grounding in design fundamentals, including typography, color theory, and brand adherence, applied with strategic and critical thinking.* Experience advising on and implementing ADA compliance within marketing and creative contexts.* Skilled at presenting to and influencing senior stakeholders, with the ability to articulate creative strategy clearly and confidently.* Prior experience working within an agency environment; in-house agency experience is a plus.* Familiarity with identifying and onboarding creative talent to expand an agency's capabilities and service offering.* Excellent organizational skills with the ability to manage multiple priorities and adhere to a structured process calendar.* Comfortable collaborating across both local and remote team structures.# **Education*** Bachelor's degree or equivalent required.* Master's degree preferred.Apply now to lead creative strategy at Citi and shape the multi-media experiences that bring our clients' progress to life.------------------------------------------------------## **Job Family Group:**Marketing------------------------------------------------------## **Job Family:**Communication & Creative Services------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Primary Location:**New York New York United States------------------------------------------------------## **Primary Location Full Time Salary Range:**$163,600.00 - $245,400.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------## **Anticipated Posting Close Date:**Jun 02, 2026 #J-18808-Ljbffr

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...