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Content Marketing Specialist

May 27, 2026

About the position

The Content Marketing Specialist supports Partners FCU’s marketing objectives by creating compelling, audience-focused content across social media platforms, email campaigns, blogs, and other member communications. This role helps shape organic engagement and extends the Credit Union’s brand voice while collaborating with cross-functional teams to deliver cohesive and impactful messaging.

Responsibilities

Social Media and Digital Content Develop and maintain a robust content calendar for social media channels (Facebook, Instagram, LinkedIn).
Create and publish engaging social media content that reflects our brand voice and resonates with Members.
Monitor performance, engagement, trends, and audience insights to evolve content based on performance insights
Monitor, respond to, and escalate Member reviews and feedback across platforms such as Google and Yelp, ensuring timely, brand aligned, and compliant responses in partnership with internal teams.
Writing and Communications Write, edit, and proofread content for blog posts, emails, newsletters, internal/external communications, and other member touchpoints
Ensure consistency in tone, messaging, and quality across all content, aligned to brand standards and compliance guidelines.
Integrated Campaign Support Partner with Marketing team members to support integrated campaigns and promotions across multiple channels.
Provide content, copy variations, and creative inputs for paid digital ads and landing pages.
Coordinate with external agencies or vendors to ensure messaging aligns with brand voice and campaign goals.
Support campaign launches by assisting with asset organization, timelines, and approvals.
Performance and Reporting Track basic content performance metrics (ex: likes, shares, open rates, click-throughs) and share actionable insights to improve engagement.
Suggest optimization and improvements based on analytics and audience feedback.
Maintain organized content assets, editorial calendars, and project documentation
Support marketing requests, deadlines, and workflows across team initiatives
Stay current with digital and social media best practices, tools, and platform updates
Assist with social listening, reputation monitoring, and timely responses (where appropriate) to member comments or community conversations
Assist with special projects, promotions, or initiatives as needed

Requirements

Experience in content creation, social media management, writing, or digital marketing.
Strong creative writing, editing, and storytelling skills (across social, email, web, blogs)
Familiarity with major social platforms and social scheduling/analytics tools
Experience with email marketing platforms and CMS systems
Excellent organizational skills, with a proactive and collaborative mindset
Ability to manage multiple deliverables and adapt in a fast-paced environment

Nice-to-haves

Credit Union or financial services experience is a plus.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...