Corporate Account Manager

<p style="text-align:left"><b>Position Type:</b></p>Permanent<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.</p><p style="text-align:inherit"></p><p style="text-align:left">As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.</p><p style="text-align:inherit"></p><p style="text-align:left">Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>The <b>Corporate Account Manager</b> will report to the <b>Vice President, Business Development</b> and will play a pivotal role in managing relationships with national corporate groups, account executives, and consultants. This position requires close collaboration with various Medavie Blue Cross operational teams and business units to deliver exceptional, customized service to our large corporate clients. The successful candidate will also be responsible for presenting and promoting new products and services, contributing to client engagement and satisfaction. A key focus of this role is supporting client retention during renewal periods by ensuring a consistently high level of service and responsiveness across all areas of the organization.</p><p></p><p><b><u>Key Responsibilities:</u></b></p><ul><li>Build and maintain relationships of trust with our corporate national groups.</li><li>Plan, prepare and execute a tailored and proactive strategy to meet client’s needs. Must go over and above standard processes/contracts to innovate new ways of meeting client’s expectations.</li><li>Coordinates internal activities to achieve client’s expectations.</li><li>Play a central role in finalist presentations, trainings, briefings with the corporate account executives, plan administrators and consultants.</li><li>Promote our new products and services to our existing and new national corporate groups.  Organizes and coordinates tailor-made promotional campaigns for its clients.</li><li>Plan and coordinate governance meetings.</li></ul><p></p><p><b><u>About you:</u></b></p><ul><li>You hold a university or college diploma in a relevant field.</li><li>You bring over 5 years of experience in group insurance, making you a subject matter expert in group benefits.</li><li>You have a strong customer-centric mindset and consistently deliver exceptional service.</li><li>You’re a natural problem solver, able to navigate complex challenges with confidence.</li><li>You thrive in collaborative environments but are equally self-motivated and capable of working independently.</li><li>You communicate effectively, both verbally and in writing, with clarity and professionalism.</li></ul><p></p><p><b><u>Other</u>: </b></p><ul><li><div>Group insurance licence issued by the Autorité des marchés financiers (AMF)</div></li><li>Having a driver’s license is mandatory as this position will require travel within an assigned region</li><li>English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English</li></ul><p></p><p> <u><b>So, what else is in it for you?</b></u></p><ul><li>Of course, a top-notch Health and Dental Benefits Program paid 100% by us, including a Health Spending Account & Personal Wellness Account.</li><li>A stimulating and flexible work environment with a focus on work-life balance and wellness, including health support tools and discounts on your fitness membership.</li><li>A diverse team of colleagues with multiple fields of expertise in an organization where we encourage personal growth.</li><li>If getting involved in charitable causes is something you’re passionate about, we support and offer plenty of opportunities to give back. We are a not-for-profit organization, and our shareholders are the communities in which we operate.</li></ul><p></p><p>#CBM1</p><p>#LI-VS1</p>This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.<p></p><p>The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  </p><p></p><p>We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws<i>. </i>We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.</p><p></p><p>Our recruitment process may involve automated tools, including AI, to assist in screening applications.</p><p></p><p>If you experience any technical issues throughout the application process, please email: <a href="mailto:Medavie.Recruitment@medavie.ca" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Medavie.Recruitment@medavie.ca</span></a>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...