Customer Logistics Manager

<em>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .<br><br></em><strong>Job Description<br><br></strong><strong>MOVE YOUR CAREER FORWARD WITH RYDER!<br><br></strong>Be a vital player for one of the largest and most recognizable names in<br><br>Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!<br><br>If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!<br><br>The <strong>Customer Logistics Manager</strong> will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.<br><br>In Addition To a Comprehensive Benefit Package, a 401(K) Savings Plan With a Company Match, Discounted Stock Purchase Options And Performance-based Annual Cost Of Living Increases, We Are Proud To Offer<br><br><ul><li>Comprehensive training and the ability to continue your professional development</li><li>Regional and local Ryder resources to help guide and support as we grow this offering.</li><li>The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.</li><li>12 weeks paid maternity leave</li><li>Additional day of Paid Time Off for Military Veterans<br><br></li></ul>We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for <strong>YOU!<br><br></strong>You <strong>MUST</strong> be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.<br><br>In addition, <strong>YOU</strong> are the management and professional representative of the Ryder organization.<br><br>If your work experience and/or education aligns with the Requirements and Responsibilities listed below, <strong>APPLY NOW!!<br><br></strong><strong>Essential Functions<br><br></strong><ul><li>Customer service satisfaction and expectation management</li><li>Staffing performance management and development of exempt and non-exempt employees</li><li>Manage day-to-day planning and scheduling</li><li>Health and Safety Management</li><li>State/Local/Federal regulations compliance<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li>Performs other duties as assigned.<br><br></li></ul><strong>Skills And Abilities<br><br></strong><ul><li>Ability to work within international functional teams</li><li>High level analytical ability where problems are unusual and difficult</li><li>Demonstrated technical and professional skills in job-related area</li><li>Off shift support in the event of critical customer network disruption or crisis</li><li>Makes decisions in a a timely manner</li><li>Strong oral and written communications skills</li><li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)</li><li>Ability to work independently and as a member of a team</li><li>Flexibility to operate and self-driven to excel in a fast-paced environment</li><li>Capable of multi-tasking, highly organized, with excellent time management skills</li><li>Detail oriented with excellent follow-up practices<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>H.S. diploma/GED required</li><li>Bachelor's degree in Business, Logistics, Supply Chain preferred</li><li>Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required</li><li>One (1) year or more direct supervisory/leadership experience required</li><li>Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required</li><li>Logistics industry knowledge advanced required</li><li>Knowledge and understanding of Customer/Company local and Federal regulations. advanced required</li><li>Fundamental knowledge of Supply Chain Management components. intermediate required</li><li>Strong knowledge of Manufacturing and Production advanced required<br><br></li></ul>Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.<br><br><strong>\#FB<br><br></strong><strong>\#INDexempt<br><br></strong><strong>\<br><br></strong><strong>Job Category:</strong> Logistics<br><br><strong>Compensation Information<br><br></strong>The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:<br><br><strong>Pay Type<br><br></strong>Salaried<br><br><strong>Minimum Pay Range<br><br></strong>70k<br><br><strong>Maximum Pay Range<br><br></strong>80k<br><br><strong>Benefits Information<br><br></strong><strong>For all Full-time positions only</strong> : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.<br><br>Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.<br><br>All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.<br><br><strong>Important Note<br><br></strong>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.<br><br><strong>Security Notice For Applicants<br><br></strong>Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .<br><br>Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.<br><br><strong>Current Employees<br><br></strong>If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.<br><br><em>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .<br><br></em>\#wd<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...