Decision Science Analyst II - Customer Data

Responsibilities Job Summary: As a Decision Science Analyst, you'll extract, explore, validate, and cleanse data using advanced coding techniques. You'll design and apply analytical and statistical models to segment, describe, and understand our customers and their purchasing habits and proclivities. You'll serve as a strategic thought Partner, providing perspective and recommendations to solve business challenges. Key Responsibilities & Essential Functions: Design & Development / Analytics: Using coding techniques (predominately SQL and Python), aggregates billions of data records to measure customer behavior changes in multiple dimensions (e.g., customer count and value, frequency of purchase, average purchase size, ROI) Mines / validates / cleanses data Works across several data platforms (e.g., clickstream, web analytics, transactional data, unaggregated customer data) Applies advanced analytical and statistical models to segment / understand our customer (e.g., k-means clustering, a/b testing) Applies experience, knowledge, intuition to dig for insights to share through enterprise tools (e.g., Tableau, MicroStrategy) Enterprise Tableau dashboard building Asks questions to identify deeper reasoning behind business questions Translates / tests / connects data findings into actionable business insights Provides customer insights and in-depth analytics on marketing initiatives (e.g., pre- / post-campaign) Develops / deploys experiments and data science models to measure customer loyalty, habits, tendencies, affinities, and propensities to reliably predict behavior and prescribe initiatives, strategies, tactics Provides ad hoc analysis upon request Advising: Serves as a strategic thought Partner / team member of assigned team; provides perspective on business challenges Serves as the data-expert in cross-functional groups to optimize H-E-B marketing investments and assortment decisions Provides day-to-day broad visibility into customer learnings and impact through ongoing performance dashboards / metrics Summarizes for / shares insights with business stakeholders, informally and in formal presentations Aligns with executive-level stakeholders on prioritizing initiatives Leads projects Mentors / coaches The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: 3 years of relevant experience , preferably in retail / other consumer-facing industry Expertise in business domain Experience in programming languages (R , Python (PySpark experience a plus) ,SQL) Experience in relational databases such as Teradata, Oracle, and big data platforms Experience in data extraction, cleansing, validating, and curating Knowledge/Skills/Abilities: Working knowledge of typical data science techniques (e.g., classification, regression, and optimization) Strong working understanding of data exploration, applying analytical tools, and how to advise business stakeholders Familiarity with big data ecosystems (Databricks, Spark, etc.), relational DBs, SQL, business intelligence and visualization tools (Tableau or MicroStrategy, etc.) Strong research and analytical skills Strong critical and lateral thinking skills, Verbal / written communication and presentation skills Mentoring / coaching skills Ability to lead projects Ability to turn data into actionable recommendations (vs. just reporting data) Ability to solve ambiguous, unstructured problems Ability to present / explain deliverables to non-technical stakeholders Ability to work within a cross-functional, team-driven structure Education: A related degree or comparable formal training, certification, or work experience Licenses/Certifications: Physical Demands & Working Conditions: Thrive in a fast-paced retail environment with rapidly shifting market-driven priorities The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...