Digital Solutions Lead - Automotive Refinish

<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Now hiring! Digital Solutions Lead - Automotive Refinish</b></h2> </div><div><p> </p> <p><span style="font-size:12.0pt"><strong>Southfield, Michigan or Remote Home Office</strong></span></p> <p> </p> <p><span style="font-size:12.0pt">We are looking for a <strong>Digital Solutions Lead</strong> to join our Automotive Refinish team in the US.</span></p> <p> </p> <p><span style="font-size:12.0pt"><strong>Come create chemistry with us!</strong></span></p> <p> </p> <p><span style="font-size:12.0pt">BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world’s leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency.  At the heart of our business are our people and our trainers who take care of our customers’ needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.   </span></p> <p> </p> <p>As a Digital Solutions Lead, you will drive digital initiatives and serve as Refinity support for the Americas Automotive Refinish business. You will support the implementation of BASF’s total offering, including strategy, value proposition, and the development of new digital solutions while enhancing existing tools. Working cross-functionally and with customers, you will identify needs, drive innovation, and deliver a differentiated customer experience. In addition, you will collaborate with global teams to align on market priorities and support the development and launch of new solutions.</p> <p> </p> <div align="center"><hr align="center" size="0" width="768"></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>As a Digital Solutions Lead - Automotive Refinish, you create chemistry by...</b></h2> </div><div><ul> <li>Acting as a lead for driving digital with our customers and sales teams, including keeping the organization up to date on all activities Driving Digital</li> <li>Driving Refinity adoption with customers and sales teams while keeping stakeholders informed on progress and activities</li> <li>Managing Refinity operations, including user access, onboarding, trainings, and data maintenance</li> <li>Providing end-to-end technical and operational support for field teams, partners, and customers</li> <li>Developing and delivering training resources, SOPs, and monthly Q&A sessions to enable digital product user adoption and engagement</li> <li>Partnering with product owners and vendors to enhance system functionality, support integrations, and resolve issues (testing, bug tracking, API coordination)</li> <li>Tracking conversion performance and collaborate with key accounts, MSO partners, and internal teams to deliver reporting, insights, and continuous improvements</li> <li>Staying current on competitive offering across the region, monitor industry trends, and establishing SWOT analysis on each key player to ensure color tool offer delivers a competitive advantage for BASF</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>If you...</b></h2> </div><div><ul type="disc"> <li>Have a solid educational background and relevant experience within the collision repair industry or a closely related automotive sector</li> <li>Demonstrate proven experience across key commercial functions, including marketing, product management, and/or sales and distribution</li> <li>Exhibit advanced proficiency in Microsoft Office tools, particularly PowerPoint, Excel, Word, and Power BI (preferable)</li> <li>Apply strategic, big-picture thinking with a demonstrated ability to lead cross-functional teams and drive impactful business outcomes</li> <li>Cultivate strong stakeholder relationships and effectively translate business needs into actionable strategies and execution plans</li> <li>Maintain a strong understanding of digital processes and their application within business and operational environments</li> <li>Demonstrate excellent time management capabilities alongside strong verbal and written communication skills</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Create your own chemistry with you@BASF</b></h2> </div><div><p> </p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call <b>you@BASF</b>. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. </span></span></span></p> <p style="margin-bottom:16.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Just some of the many benefits we offer include:</span></span></span></p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Flexible work arrangements whenever possible</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Highly competitive retirement savings plan with company match and investment options</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Well-being programs that include comprehensive mental health support for you and your household family members</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Back-up child and elder care with discount programs for families of all ages and stages</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Mentoring and career development opportunities that allow you to share, learn, and thrive </span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. </span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Employee crisis support for when the unexpected happens</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Access to our BASF wine cellar, employee discounts, and much more!</span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>About us</b></h2> </div><div><p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!</span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.</span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Belong to Something Bigger. #belongatBASF</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Privacy statement</b></h2> </div><div><p> </p> <p><span style="font-size:14.0px">BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Pay transparency</b></h2> </div><div><p> </p> <p><span style="font-size:14.0px">BASF is committed to pay transparency practices. The competitive Pay Range for this role is $115,000 - $130,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Equal employment opportunities</b></h2> </div><div><p> </p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.</span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, sans-serif"><span style="color:black">Applicants must be currently authorized to work in the United States on a full-time basis.</span></span></span></p></div></div></div> </span>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...