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Director of Technical Solutions, Americas

June 4, 2026

Company Overview:   Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Director of Technical Solutions, Americas, to join us on our journey.    We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do.    Position Overview:   Do you enjoy leading technical teams, helping customers solve complex problems, and turning product expertise into business growth? Are you energized by coaching others, building technical credibility in the market, and helping sales teams and channel partners win more effectively? We are looking for a Director of Technical Solutions to lead exactly that. The Director of Technical Solutions will lead the Technical Solutions Engineer team across the Americas and serve as the senior technical leader supporting sales, channel partners, consultants, and strategic customers. This role is responsible for building a high-performing technical solutions organization that helps drive revenue growth, improves partner capability, supports new product adoption, and strengthens Bose Professional’s position as a trusted solution provider. A critical part of this role will be transforming the Technical Solutions Engineer team into a technical content creation engine for the business. Beyond traditional field support, the team will create engaging, practical, and commercially relevant technical content that helps our channel partners, sales teams, consultants, integrators, and commercial business decision makers understand why Bose Professional solutions matter. This includes translating complex technology into clear application stories, business outcomes, system advantages, and decision-making confidence. Key Responsibilities: <ul><li>Lead, coach, and develop the Technical Solutions Engineer team across the Americas, building a proactive technical solutions function that supports revenue growth, project conversion, partner enablement, and customer success </li><li>Partner with sales leadership to support strategic opportunities, top accounts, rep firms, consultants, and key channel partners through system design guidance, product application support, competitive positioning, demonstrations, proof-of-concept activity, and technical validation </li><li>Help sales teams and channel partners better understand, position, and sell Bose Professional solutions across loudspeakers, electronics, controls, software, and complete systems </li><li>Transform the Technical Solutions Engineer team into a scalable content creation engine that produces engaging technical content for sales teams, channel partners, consultants, integrators, and commercial business decision makers </li><li>Create and guide technical content that translates product features into clear business value, application benefits, system outcomes, decision-making confidence, and competitive advantages, including short-form videos, webinars, technical explainers, design guidance, FAQs, demo scripts, launch support content, and technical playbooks </li><li>Partner with Marketing, Product Management, Training, Engineering, and Sales to ensure technical content, field insights, product feedback, and market requirements support commercial priorities, new product introductions, vertical market plays, partner enablement, and pipeline growth </li><li>Drive technical readiness for new product introductions, including launch training, demo preparation, application guidance, technical FAQs, sales enablement support, and field execution planning </li><li>Establish clear team priorities, KPIs, operating rhythms, and reporting practices to improve focus, consistency, responsiveness, and professionalism across all technical support activities </li><li>Support company objectives by completing additional tasks as needed </li></ul>  Functional Priorities: This role will typically focus on:  <ul><li>30% Account, rep firm, and partner technical enablement </li><li>30% Strategic opportunity and solution support </li><li>20% New product introduction and technical readiness </li><li>20% Scaled technical influence, market development, and content creation </li></ul>  Qualifications: <ul><li>7+ years of experience in professional audio, AV systems, technical sales, applications engineering, systems engineering, technical training, or related technical leadership roles </li><li>Proven experience leading, coaching, or mentoring technical teams </li><li>Strong understanding of professional audio systems, including loudspeakers, amplifiers, DSP, signal flow, system design, controls, networking, and installed AV applications </li><li>Experience supporting sales teams, channel partners, consultants, integrators, or end customers in a B2B technical sales environment </li><li>Experience creating or leading engaging technical content such as webinars, videos, application guides, design notes, technical playbooks, demo scripts, FAQs, or customer-facing educational materials </li><li>Strong presentation and communication skills, including the ability to lead customer meetings, technical trainings, demos, webinars, and executive-level discussions </li><li>Experience supporting new product launches and preparing technical teams or channel partners for market adoption </li><li>Strong organizational and operational discipline, including experience setting priorities, KPIs, team cadences, and performance expectations </li><li>CRM experience preferred </li></ul>  Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.    Position/Title: Director of Technical Solutions, Americas Time Type: Full-time  Job Exempt: Yes  Pay Rate Type: Salary  Location: Remote US - open to MA, TX or TN Reports to: VP of Sales, Americas  Department: Sales  Compensation & Benefits: The salary range for this position is $150,000–$180,000. This range reflects our good-faith estimate of the base compensation for the role at the time of posting. Final compensation may vary based on factors such as experience, skills, qualifications, and location, and the range may be updated in the future. In addition to base salary, this position may be eligible variable incentive compensation of 20%. We also offer a comprehensive benefits package for eligible employees, including flexible paid time off, medical, dental, and vision coverage, and 401k benefits to name a few.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...