Director, Talent Management

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Director, Talent Management

 

This role leads the design and stewardship of Payoneer’s performance‑management operating system — the full framework for how we set goals, assess performance, develop talent, and make data‑informed people decisions that drive Payoneer’s business forward. It is one of the most strategically leveraged and cross‑functional positions within the People organization.

 

Rather than maintaining existing processes, this role is responsible for

evaluating, reimagining, and elevating

how performance and talent management operate across a global, remote workforce spanning 100+ countries. The first year will require strong execution, but long‑term success depends on a systems thinker with a designer’s mindset — someone who can build for today while architecting what comes next.

This position reports directly to the VP of Talent Development and is part of the People Leadership Team. It carries significant visibility with the CPO, CEO, and leaders across the organization.

 

What you’ll do

    Designing and operating

    a full performance management system, including goal setting, continuous feedback, anytime feedback, 360 reviews, quarterly check‑ins, formal 1:1 frameworks, talent reviews, AI coaching, performance ratings, and year‑end cycles

      Leading and facilitating

      talent reviews and succession planning processes

        Driving and standardizing

        promotion processes while

        strengthening

        culture‑building initiatives

          Developing and maintaining

          leveling guidance and job architecture frameworks

            Delivering and scaling

            company‑wide and manager training and enablement programs

              Facilitating

              live workshops, manager forums, focus groups, and calibration sessions

                Partnering and co‑designing

                solutions with HRBPs, functional leaders, and business teams

                  Creating and executing

                  communication campaigns that drive employee understanding, buy‑in, and action

                    Building and interpreting

                    reporting and analytics tied to business outcomes

                      Collaborating cross‑functionally

                      with Talent Development, Leadership Development, Onboarding, and Career Pathing teams

                       

                      Candidate Profile

                       

                      We are looking for someone who has

                      personally owned performance management end to end

                      for a meaningful period of time—at least

                      2–3 years

                      . This is not a profile that has merely observed or supported the work; this individual has been

                      directly accountable

                      for designing, building, and running it.

                       

                      The candidate for this role will have

                      built or rebuilt talent and performance management systems at company-wide scale

                      , navigated

                      global and cross-cultural rollouts

                      , and led

                      live programs that resonate and endure

                      . They’ll know how to translate complex frameworks into experiences that feel

                      clear, relevant, and impactful

                      across diverse regions and cultural contexts.

                       

                      Creativity and innovation are part of how this person operates, not how they describe themselves. They are

                      AI-forward

                      —both in how they work day to day and in how they think about the future of performance and talent in an AI-enabled world. Above all, they elevate those around them: a true

                      multiplier

                      who raises the bar for teams and organizations.

                       

                      Who you are

                        8–10 years of progressively responsible experience

                        in Talent Management, HR, Learning & Development, Organizational Development, or related People functions

                          Senior-level ownership of company-wide talent management processes

                          , with a track record of building and evolving programs from the ground up (not simply inheriting and maintaining them)

                          • Proven ability to

                          partner closely with executive leadership

                          and influence at the senior level

                          • Demonstrated experience designing and delivering programs across multiple geographies, cultures, and employee populations

                            Strong Learn

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