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Epic Pharmacy Analyst

May 27, 2026

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.Job Description Summary:Supports the vision of OhioHealth as it relates to the incorporation of system support for the medication safety process. Serves in a leadership role in the application lifecycle for the assigned medication related clinical applications including system evaluation, development of new applications (requirements, design, build and test), and application maintenance (deployment, operations and optimization). Collaborates with user departments to identify, analyze and support on-going needs while achieving Service Level Agreements (SLAs) relative to the supported applications. Leads or participates in process improvement activities related to Application Management.Responsibilities And Duties:10% Leads teams in projects to identify system requirements including functional requirements, non-functional requirements, and usability requirement s for pharmacy and medication use applications based on the business needs of the organization. Serves in a leadership role for minor enhancements / upgrades to existing applications. Role models documentation of functional and technical specifications for system enhancements, new interfaces, etc. Takes a leadership role in communications or coordination with vendors regarding new enhancements or new functionality. 10% Takes a leadership role in combining process improvement techniques with system knowledge when contributing as a team member to the design of pharmacy and medication use applications. Design specifications include those from a business process perspective as well as feature specifications to meet the organization's requirements. Contributes in a meaningful way to the design of the application itself as well as the design of the environment i.e., , operational mode l in which the application will run. May represent Information Services in user or process excellence initiatives related to new functionality in support of operational process improvement initiatives as assigned. 15% Takes a leadership role with project teams to build pharmacy and/or medication use applications. Leads installation of new software releases and application upgrades. 10% Leads team members to test pharmacy and medication use applications; prepares test scripts, uses automated software for testing, performs full range of testing methods e. g. , unit testing, volume testing, integration testing, claims parallel testing, device testing, etc. . Testing may occur in a lab environment or in the field. Fully documents test results, issues, software defects, and problems detected during testing. Takes initiative to resolve problems noted during testing. 5% Actively leads teams to deploy pharmacy and medication use applications. Takes a leadership role in system activations including command center charge, prioritizing and escalating problems, successfully delivering applications once released to end users and customers. 20% Delivers service to meet the organization's requirements on a day-to-day operations basis. Uses analytical skills to complete end-user requests for support/changes to existing pharmacy and medication use application systems and interfaces. Responds to incidents affecting end users of pharmacy and medication use applications. Trouble-shoots problems, identifies changes needed to resolve problems or satisfy requests, and reports status of work to end-user. Builds, tests, and communicates changes. Performs department and user needs analysis for the purpose of daily system operational support including problem resolution and potential application changes. Contributes to performance monitoring and capacity planning for assigned applications. Manages and escalates incidents and problems aka trouble ticket s to vendor and/or management per departmental policy. Writes reports as directed for assigned applications. Contributes to knowledge management throughout the department by documentation and communication of system configuration, changes, etc. 15% Leads special interest groups in efforts to optimize use of assigned applications. Takes initiative to proactively assist end users identification, analysis, and support of ongoing department needs with regard to information systems. Leads efforts to analyze service level performance measurements in order to improve service levels. 10% Serves as a liaison to pharmacy, nursing and other departments supporting needs as related to the use of pharmacy and medication use information systems. 5% Supports change management process by submitting, executing and documenting changes appropriately and communicating changes to impacted areas.Minimum Qualifications:Bachelor's Degree (Required)CIF - Certified in Field - State of Ohio, OPL - Ohio Pharmacists License - Ohio Board of PharmacyAdditional Job Description:Bachelor's Degree OPL - Ohio Pharmacists License CIF - Certified in field. Field of Study: Business Field of Study: Pharmacy Years of experience: 1 to 3 SPECIALIZED KNOWLEDGE Pharmacy degree (five or six years depending on state where graduated). Certification in Pharmaceutical Care and Licensed Pharmacist in the State of Ohio. Knowledge of computer systems, pharmacy and medication use operations, use of MS Office applications including Access, Project and Visio. 1- 3 years in systems analysis, pharmacy or other healthcare Experience .Work Shift:DayScheduled Weekly Hours :40DepartmentIS ApplicationsJoin us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer:Positions marked as remote are only eligible for work from Ohio.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...