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EverPro - Junior Product Manager:  Security & Alarm (Remote)

June 6, 2026

EverPro - Junior Product ManagerAt EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: <a href="https://careers.evercommerce.com/us/en" target="_blank" rel="noopener noreferrer">https://careers.evercommerce.com/us/en</a> The Security & Alarm division of EverCommerce , is looking for a Junior Product Manager to join our Alarm Monitoring product team. This role reports directly to the Lead Product Manager and is focused on driving clarity and momentum across a large and complex portfolio of software products that help security and alarm dealers run their businesses. This is an opportunity for someone looking to grow their career in product management by owning the details that make product execution successful – working cross-functionally to ensure developers build the right things the right way. Responsibilities:  <ul><li>Partner with the Lead Product Manager to ensure the backlog is refined, well-documented, and ready for development</li><li>Write clear, testable user stories and acceptance criteria for product enhancements, bugs, and technical requests</li><li>Facilitate meetings with internal SMEs (support, training, customer success) to gather context, replicate issues, and document edge cases</li><li>Support backlog refinement sessions and sprint planning by ensuring stories meet the Definition of Ready</li><li>Help prepare discovery materials and documentation for new features or customer needs</li><li>Organize supporting materials like workflows, screenshots, support cases, and stakeholder notes</li><li>Serve as a liaison between customer-facing teams and developers, helping ensure issues are well understood before development begins</li><li>Follow up with stakeholders to resolve outstanding questions or missing information for development work</li><li>Contribute to internal product documentation and knowledge base articles </li></ul>Skills and Experience needed for success in this role:  <ul><li>3–5 years of experience in business analysis, product support, customer success, or product operations in a SaaS, B2B, or ERP software environment</li><li>Excellent verbal and written communication skills – you take pride in writing clear documentation that others can act on</li><li>Proactive and resourceful – you take initiative to schedule meetings, follow up, and get unblocked</li><li>Strong organizational skills and attention to detail – you can manage multiple work items at once and keep your notes in order</li><li>Familiarity with Agile software development processes, user stories, and backlog refinement</li><li>A strong interest in growing your career in product management</li><li>Experience using tools like Jira, Azure DevOps, Confluence, Salesforce, or similar</li><li>Experience working with cross-functional teams and facilitating meetings is a plus</li><li>Knowledge of the security and alarm industry, business operations, or accounting software (AR, AP, inventory, service dispatch, etc.) is a plus</li></ul>WhereThis is a fully remote, US based position with minimal to no travel required. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks<ul><li>Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid </li><li>Continued investment in your professional development </li><li>Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. </li><li>401k with up to a 4% match and immediate vesting </li><li>Flexible and generous (FTO) time-off </li><li>Employee Stock Purchase Program </li></ul>Compensation: The target base compensation for this position is $85,000 to $95,000 USD with an annual bonus plan in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.<div><div><div><div><div><div><div>EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!</div></div></div></div></div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...