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executive assistant, partner resources organization

June 27, 2026

About the position

Starbucks is seeking a versatile, highly experienced Executive Assistant to join their Partner Resources Organization (HR) in Nashville, TN. This office-based role requires attendance four days per week and will provide executive-level administrative support to the SVP, Partner Resources, and VP, Labor & Partner Relations. The position is described as a trusted partner enabling one of Starbucks’ most complex and impactful organizations, requiring excellent judgment, high integrity, strong operational instincts, and a proactive and resilient mindset. Candidates should be comfortable with ambiguity, thrive in fast-paced environments, and understand how to support leaders operating at a global scale. The role demands advanced problem-solving and prioritization capabilities, strong organizational and technology skills, and the professionalism to meet business demands with poise and flexibility while modeling Starbucks' Mission and Values.

Responsibilities

Support the SVP, Partner Resources, and VP, Labor & Partner Relations by representing the leader and their leadership team with a high level of discretion, interpersonal savvy and efficiency.
Exercise consistent sound judgment when managing confidential and sensitive information including executive email, leader and enterprise communications, materials, and conversations, understanding what information can be shared, when, how, and with whom.
Make reasonable thoughtful decisions aligned with business priorities and Starbucks values when complete information or the executive is unavailable.
Lead day-to-day support of complex calendaring, domestic and international travel, invoices, expenses, and other administrative functions.
Operate with a forward-thinking and solutions-oriented mindset and act with a high degree of integrity and accountability.
Collaborate closely with the Sr. Executive Assistant for Partner Resources to ensure smooth operation of the team and rhythm of Partner Resources Organization.
Partner with other assistants across Partner Resources and the enterprise to ensure seamless leadership support and enterprise alignment.
Understand and adapt to the rhythm of business to anticipate executive needs, prioritizing deliverables and cascading critical information appropriately.
Organize and schedule leadership meetings, quarterly reviews, offsites, and team forums (both in-person and virtual), including coordination of meeting spaces, sites, and audiovisual needs.
Manage executive domestic and international travel in compliance with existing policies and procedures, proactively addressing all aspects to ensure productivity, safety, and continuity.
Actively engage with the executive's direct report team to maintain alignment of priorities and ensure open, effective communication channels.
Be comfortable engaging with senior leaders, external partners, suppliers, and external and enterprise networks.
Serve as a leader and mentor within the administrative community, contributing to capability building and culture across the support team.

Requirements

Progressive administrative experience 7-9 yrs. Supporting senior or executive-level leaders
Providing support to executive-level management or equivalent 7-9 yrs. in operationally complex and fast-paced environments
Advanced and demonstrable proficiency in Microsoft Office Suite, including expert-level Outlook skills.
Broad knowledge and understanding of the business, including both function and company priorities with ability to think and operate at an enterprise level, understanding downstream impacts and balancing the needs of the leader with broader organizational priorities.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic and supplemental life insurance
Voluntary insurance benefits
Short-term disability
Long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time
Eight paid holidays
Two personal days per year
401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources
Access to other educational opportunities
Backup care
DACA reimbursement

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...