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Executive Value Advisor (USA remote)

July 10, 2026

We are seeking an Executive Value Advisor (EVA) to lead strategic advisory across our most complex global enterprise accounts. EVA is the senior customer-facing role within the Success Package offering, our new subscription-based advisory service. You will serve as the customer's dedicated strategic advisor, translating business priorities into governed process outcomes and helping organization's build compounding value as they mature from initial foundation through transform maturity stages. Sitting at the intersection of business strategy, operational excellence, and process technology, you will help customers turn process intelligence into measurable business impact in the era of Agentic AI. Reporting to the VP of Customer Value, you will act as a trusted advisor to enterprise leaders, shaping how organization's scale their transformation initiatives with confidence and control. Essential Functions • Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIs • Build trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews • Guide customers through the full value journey from adoption to AI-ready scale • Define, validate, and communicate ROI through value hypotheses and economic storytelling • Build executive-ready business cases that secure funding and buy-in • Connect usage/adoption data to business outcomes for exec audiences • Develop deep understanding of customer priorities to position ARIS capabilities correctly • Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments • Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping • Engage C-suite/senior leadership to influence decisions and secure commitment • Deliver structured executive briefings on readiness and strategy • Act as internal voice of the customer across product, delivery, commercial teams • Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI) • Coach/mentor customer teams; build internal Process Intelligence champions • Guide customers on process governance and accountability frameworks • Assess organizational change-readiness and design enablement roadmaps with the CSM • Ensure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment Requirements • 7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, ServiceNow, SAP, Salesforce, Microsoft) or top-tier consultancy • Ability to connect transformation initiatives to measurable financial/operational outcomes • Experience defining operating models / CoE structures for scalable adoption and governance • Experience building and presenting value propositions and business cases • Comfort engaging executive-level stakeholders across business and IT • Familiarity with enterprise systems (ERP, CRM, HCM) and cross-system processes • Understanding of how AI/agentic AI is reshaping process landscapes and operating models • Ability to bridge business architecture with solution capabilities • Exceptional presentation and storytelling skills; ability to simplify complex topics • Strong cross-functional collaboration (sales, product, marketing) • Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience • Fluent in English Nice-to-Haves • Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms • Direct experience with ARIS • Experience building Agentic AI agents • Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector) • Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture What's in it for you • Competitive compensation and country-specific benefits. • Flexible working model depending on country and local policy. • Opportunity to work with enterprise customers across industries on complex transformation challenges. • Professional growth through exposure to process intelligence, AI-driven transformation, and strategic customer engagements. • A role with direct impact on pipeline growth, win rates, and long-term customer value.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...