Financial Clearance Assoc 1, Remote, Patient Access Bus. Office, FT, 09A-5:30P

Job Description - Financial Clearance Assoc 1, Remote, Patient Access Bus. Office, FT, 09A-5:30P (156353)

Job Description

Financial Clearance Assoc 1, Remote, Patient Access Bus. Office, FT, 09A-5:30P-156353

Baptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we''ve been named one of Fortune''s 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients'' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we''re all in.

At Baptist Health, we''re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

  • Career growth and development opportunities, with clear pathways and ongoing support
  • Comprehensive health and wellness resources that go beyond traditional benefits
  • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
  • Tuition reimbursement to support continued learning and advancement
  • And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

The incumbent will be responsible for obtaining and verifying necessary demographic and insurance information, including authorization/referrals/notifications (diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments). Responsible for scheduling patients'' appointments/procedures (initial, follow-up, and/or add-on), as applicable. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics (e.g., productivity, accuracy, customer service QA, etc.). Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Qualifications

Degrees:

  • High School,Cert,GED,Trn,Exper.

Additional Qualifications:

  • Complete and successfully pass the Patient Access training course.
  • Ability to work in a high volume, fast-paced work environment.
  • Ability to perform basic mathematical calculations.
  • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills .
  • Desired: Basic knowledge of medical and insurance terminology.
  • Experience with computer applications (e.
  • g.
  • , Microsoft Office, knowledge of EMR applications, etc.
  • ) and accurate typing skills.
  • Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
  • Bilingual English, Spanish/Creole.

Minimum Required Experience: Less than 1 year

Job

Corporate

Primary Location

Remote

Organization

Corporate

Schedule

Full-time

Job Posting

Feb 3, 2026, 10:30:00 AM

Unposting Date

Ongoing

EOE, including disability/vets


Remote

Skills:
American Health Care Association (AHCA), Call Centers, Cancer, Cardiovascular, Communication Skills, Computer Skills, Customer Support/Service, Demographics, Detail Oriented, Electronic Medical Records, English Language, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Health Plan, Healthcare, High School Diploma, Hospital, Insurance, Interpersonal Skills, Mathematics, Medicare, Microsoft Office, Multilingual, Neuroscience, News Reporting, Nonprofit, Organizational Skills, Orthopedics, Outpatient Care, Philosophy, Pricing, Quality Assurance, Quality Metrics, Regulations, Remote Access, Spanish Language, Sports Medicine, Team Player, Time Management, Urgent Care


About the Company:
Baptist Health South Florida Inc


Baptist Health South Florida is once again one of the 2020 Fortune 100 Best Companies to Work For! This is the 20th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2020-2021 Best Hospitals and have been honored as one of PEOPLE's 2020 50 Companies that Care by PEOPLE magazine and Great Place to Work.

Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!



Company Size:
2,000 to 2,499 employees


Industry:
Healthcare Services


Founded:
0


Website:


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