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FLEX Change Control Board Analyst

June 25, 2026

This is a temporary position.

JOB SUMMARY

The Flex Change Control Analyst will work closely with the Change Control Board Manager to support the Technology Transformation Office’s ongoing and future transformation scope, change management and processes. The role will leverage the established and industrialized Change Control Board process, tools and resources to effectively manage the full lifecycle of Change Requests from initiation to completion for the program.

CANDIDATE PROFILE

Education and Experience

Required

Bachelor’s degree in Information Technology, Information Systems, Business Management, or a related field, or an equivalent combination of education and a minimum of 4 years of relevant professional experience
Minimum of 5 years experience managing and supporting IT systems and operations; at least 3 years’ experience working on IT Change Management, Scope Management, Program Management, and Change Control Process
Experience in Microsoft Office Suite of Applications (i.e., Word, Excel, PowerPoint, Teams)

Preferred

Expertise working with Power BI, Smartsheet and Power Automate
Experience in conflict resolution and people management
Expertise in reporting and analysis of Change Requests and Financial / Budget Impacts
Experience in managing and engaging mid to high level executives

CORE WORK ACTIVITIES

Intake & Documentation

Oversee the submission, completeness and maintenance of change requests using standardized forms and tools (e.g., Smartsheet, Power BI) throughout the change request lifecycle
Ensure all required change request information is accurately captured before review: impacted teams, business rationale, risk, budget, funding, and schedule
Facilitate cross-functional impact assessments and engage all affected teams to evaluate cost, schedule, operational implications and approvals
Document mitigation strategies for medium and high-impact changes for executive review
Drive several community communications and meeting preparation, ensuring all impacted teams are informed and engaged prior to all Change Control Board sessions
Coordinate proxy assignments and ensure voting domains are represented for change request review
Document all required approval details and process eligible change requests to executive review based on established thresholds and processes
Maintain all audit trails and ensure compliance with CCB policies and service-level agreements (SLAs)
Maintain all CR details / status and follow up on all outstanding items, assessments and approvals
Recommend process improvements and support training for new change owners and impacted teams

Impact Assessment Coordination

Facilitate cross-functional impact assessments and engage all affected teams to evaluate cost, schedule, operational implications and approvals
Document mitigation strategies for medium and high-impact changes for executive review
Drive several community communications and meeting preparation, ensuring all impacted teams are informed and engaged prior to all Change Control Board sessions
Coordinate proxy assignments and ensure voting domains are represented for change request review
Document all required approval details and process eligible change requests to executive review based on established thresholds and processes
Maintain all audit trails and ensure compliance with CCB policies and service-level agreements (SLAs)
Maintain all CR details / status and follow up on all outstanding items, assessments and approvals
Recommend process improvements and support training for new change owners and impacted teams

Stakeholder Engagement & Socialization

Drive several community communications and meeting preparation, ensuring all impacted teams are informed and engaged prior to all Change Control Board sessions
Coordinate proxy assignments and ensure voting domains are represented for change request review

Governance & Approval Workflow

Document all required approval details and process eligible change requests to executive review based on established thresholds and processes
Maintain all audit trails and ensure compliance with CCB policies and service-level agreements (SLAs)

Reporting & Continuous Improvement

Maintain all CR details / status and follow up on all outstanding items, assessments and approvals
Recommend process improvements and support training for new change owners and impacted teams

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...