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Hiring Now: Medicare Sales Specialist (Remote - Telesales)
Let's build something amazing together. We're looking for a Medicare Sales Specialist! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.   Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand  with heart at its center  our purpose sends a personal message that how we deliver our services is just as important... as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Overview Aetna, CVS Health is looking for top sales talent! We have an exciting opportunity available for highly motivated individuals as Medicare Sales Specialist. The position will be a part of a specialized team who will focus on educating existing Medicare members on available plan offerings to help meet their specific healthcare needs. This role is ideal for candidates that are energetic, empathetic, and looking to become part of a growing business segment. Job Responsibilities  Work defined campaigns that are designed to assist Aetna Medicare members holistically find the appropriate Aetna Medicare coverage option.  Conduct compliant presentations throughout the sales process.  Acquire new members on available Medicare products via inbound and outbound campaigns.  Ability to learn and adapt to new approaches, utilizing defined trainings, processes, and scripting.  Assesses customer needs by utilizing questions while demonstrating superior listening skills during all sales presentations.  Servicing of existing members and inquiries related to utilization of their product, benefits, etc.  Cross selling applicable products to existing members.  Maintaining high compliance commitment and standards with a robust knowledge with respect to CMS and states regulations.  Ability to multitask, and effective use of computer while interacting with prospects and members via phone.  Participate in internal monitoring audits and coaching feedback sessions to review schedule adherence, quality, selling skills and compliance.  Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)  Other duties as assigned. Accountabilities  Meeting sales goals, conversion rates and other acquisition metrics as outlined in the annual performance plan.  Maintain high standards of professionalism and compliance at all times.  Ensure new member acquisition is meeting organizational thresholds in relation to retention, cancellations, and rapid disenrollment's.  Adherence to call center quality audit programs.  Highest levels of member satisfaction as measured by various member surveys and member retention rates.  Expert level understanding of products, services, and processes offered by the company.  Expert level of MAPD/DSNP product offerings Ability To Pass, On An Annual Basis  American Health Insurance Plans (AHIP)  Continued Education (CE s)  Product Certification  Required Security and Compliance  Client/Carrier Certifications  Any required CMS Certifications Required Qualifications  1 to 2 years demonstrated sales experience  Active Health insurance license or must obtain within 30 days of hire date or within two attempts.  Ability to obtain release, if contracted with another firm/carrier (if applicable)  Active use of computer for carrying out daily job activities  Ability to multi-task while talking on the phone  Excellent communication and listening skills  Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e.,  Customer is always right attitude)  Adaptable to fast-paced, high pressure, achievement-oriented environment  Proficient computer skills and knowledge of Microsoft Office  Must work Central Time hours Preferred Qualifications  1 to 2 years Medicare sales experience  Medicare call center experience Education High School Diploma or GED Pay Range The Typical Pay Range For This Role Is $15.00 - $24.23 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues an
