Housekeeping Manager

Looking for a Housekeeping Manager for our 64-tent glamping resort.

SPECIFIC DUTIES

  • Daily supervision and scheduling assignments for housekeeping staff. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

  • Maintain proper inventory levels managing par levels depending on the seasonality of the campground.

  • Inventory housekeeping supplies and equipment to ensure all items are kept in stock and work with staff to minimize waste.  Work with the general manager, executive housekeeper and/or operations manager to order replacements. 

  • Manage the quality of housekeeping and laundry services. Schedule routine inspections of all accommodations and public areas to ensure furnishings, accommodations, equipment, linens, public restrooms, registration/store, etc. are clean and in good repair to meet guest satisfaction.

  • Work closely with the front desk staff and maintenance staff to ensure timely guest check-ins and units are kept in good working condition.

  • Routinely perform all housekeeping duties necessary including cleaning accommodations and public spaces to ensure guest satisfaction.

  • Assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods.

  • Provide excellent and friendly guest service by being attentive, responsive and helpful to all guest needs. 

  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

  • Other duties may be assigned at any time.

Private on-site staff housing at minimal cost, daily free breakfast, free wi-fi, free laundromat.  On the shuttle route for the Island Explorer.

3x week group shopping in Ellsworth.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...