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Human Resource Generalist

June 9, 2026

About Children’s Minnesota Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on <a href="https://www.facebook.com/childrensminnesota" target="_blank">Facebook</a> @childrensminnesota or on <a href="https://twitter.com/childrensmn" target="_blank">Twitter</a> and <a href="https://www.instagram.com/childrensmn" target="_blank">Instagram</a> @childrensmn. Please visit <a href="https://www.childrensmn.org" target="_blank">childrensMN.org</a>. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Department Overview <div>The Human Resources department at Children's partners with the employees and the managerial staff to provide services such as recruitment and staffing, employee services (benefit, compensation, retirement, and payroll processing), labor relations, HRIS program development and implementation, and organizational development.</div> Position Summary The HR Generalist supports the administration of all HR services. Responsible for leave of absence and benefits administration and delivering exceptional customer service to our employees, managers, and HR partners. The HR Generalist must be familiar with and applies the policies, plan documents and procedures of Children's in order to make leave and benefit determinations, answer customer inquiries and resolve any issues. The HR Generalist will be responsible for phone coverage of the Employee Service Center where they provide employees information on a wide variety of HR topics and triage calls to the appropriate center of excellence (COE) when needed. Other responsibilities include leave of absence and benefit administration, COBRA administration, life event status changes, benefits billing, and retro benefit processing; employee status changes and reporting relationship changes and entering data into the operation systems; exhibit good customer service and de-escalation skills and follow through within required time periods. Education: *Two-year AA degree or three years HR background w/o degree. Bachelor's degree preferred. Experience: *Three years of HR Generalist experience with emphasis on benefits, disability claims or leave administration experience. Knowledge/Skills/Abilities: *Knowledge of federal, state and local regulations and compliance requirements affecting employee leave of absence and benefits programs including, but not limited to: FMLA, state and local leave laws, Workers Compensation, health and welfare plans, retirement plans, COBRA and Qualified Life Events. *Strong understanding of and ability to administer leave cases and benefits in accordance with Children's payroll practices, procedures and benefits plans. *Ability to work with a high sense of urgency and provide exceptional customer service. *Ability to manage complex and escalated issues with confidence and results. Able to adapt to changing and often ambiguous circumstances. *Must maintain confidential information. *Proficient in Microsoft Excel and Word. Physical Demands <a href="https://hcm.childrensmn.org:8443/psc/EXTAPP/EMPLOYEE/HRMS/s/WEBLIB_CHC.ISCRIPT1.FieldFormula.Iscript_ViewPhyDemandDoc?J=0328" target="_Blank">Please click here to view the Physical Demands</a> The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...