Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the county’s residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George\'s County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. We are Prince George’s Proud! About the Position This is a senior/lead performance level professional position within the Human Resources office. The incumbent in this position assists the human resources analyst with all personnel functions within the Department, performs extensive processing of confidential information, and serves as a team member to the Management Services Division. Employees in this class perform support tasks in a typical human resources functional area such as recruitment and selection, classification, records and benefits administration, training, employee relations or other human resources program areas. Work in this class is responsible for the routine day-to-day human resources operations by communicating and responding to non-technical human resources inquiries from employees and various outside entities in person, over the phone or via electronic communication. About the Agency The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County’s most vulnerable citizens – children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources. Responsibilities Assists the Human Resources Analyst in managing the day-to-day operations and work assignments of the office. Coordinates and manages timecard review/approval process. Provides efficient, accurate, and professional customer service, including but not limited to answering and recording telephone inquiries and/or complaints, addressing email inquiries, greeting, and assisting Management Services visitors, and opening and/or distributing mail as needed. Prepares and processes all personnel actions. Ensures deadlines are met and forwards appropriate documents to the Office of Human Resources Management. Employs Human Resource Information System (HRIS) to process all personnel actions utilizing automated Personnel/Payroll Records. Analyzes and calculates pay adjustments for salary increases/decreases for merits, promotions, demotions. Coordinates and assists the Office of Finance with retroactive pay adjustments for processing. Prepares personnel related correspondence for the signature of senior leadership. Telestaff Information Management. Serves and assists with preparing and/or purging outdated files for storage and destruction. Trains and documents processes. Researches and analyzes data and compiles for various statistical HR reports. Assists in the development, reviewing, updating of Past Performance Appraisals and Position Descriptions for accuracy and timely submissions to the Office of Human Resources Management. Coordinates various aspects of departmental personnel programs. Minimum Qualifications Associate\'s degree from an accredited college or university in Human Resources/Personnel Management, Organizational Development, Business/Public Administration, Psychology, or closely related field One (1) year of experience providing technical human resources support in the areas of recruitment, classification and compensation, benefits administration, employee relations or pensions and investments An equivalent combination of relevant education and experience may also be accepted. Preferred Qualifications Must be able to lift up to 50 lbs., occasionally move boxes, supplies, equipment, standing and bending frequently Familiar with automated records and information storage and retrieval systems Proficient skill level in modern office equipment, computers and applications, including Microsoft Word, Excel, PowerPoint, Adobe Acrobat Pro, as well as other software applications for presentations Excellent interpersonal, public speaking, and presentation skills Ability to work effectively under pressure, particular during emergencies or high-profile events EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION Job Location 9187 Central Avenue Capital Heights, MD Conditions of Employment Upon selection, the candidate must: Meet all training and performance standards and demonstrate proficiency as required by the agency. Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable. Successfully pass pre‑employment checks which may include reference checks, background investigations, and drug screenings, where applicable. Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non‑standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave. #J-18808-Ljbffr Salary: USD 36000 - 60000 per year