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Inside Sales Manager, Existing Accounts job at ZipRecruiter in Tempe, AZ or US National

July 4, 2026

Title: Inside Sales Manager, Existing Accounts Location: Phoenix, Arizona/United States Job Description: We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary/objective Our inside sales team is growing very fast, and we now have the need for Inside Sales Managers to lead and coach a team. The manager will work on the SMB Account Management team. A critical front-line function, the SMB Account Management teams are responsible for day-to-day customer relationship management, campaign management, and up-selling and renewing. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work with your team to help them hit or exceed their/your monthly revenue target Spend 40% of your time training and coaching your team to greatness, no desk jockeys Heavy participation and contribution to the hiring process to select A players for our team Weekly reporting on the progress of your team, keeping an open line of communication with the director of the department on your weekly projects Weekly coaching sessions with team members to effect positive change and retain top performers Call coaching and call assistance from reps when needed Establish team measurements, KPI's, and provide regular reporting on progress and tracking Work closely with Sales Management peers within your department and across the company to ensure optimal efficiency between teams Constantly review and refine sales processes to increase the effectiveness of the team Sales process and provide direct input into the sales strategy Coaching your team on presenting value on new products to clients We are, but are not, a start-up, and there will be change Effectively lead teams through change while keeping up employee morale and company culture All other duties assigned Based in AZ Competencies Mandatory 1+ years of experience Managing Inside Sales people in a quota-carrying, transactional environment and affecting month-over-month revenue and/or profit increases (Inside Sales Preferred; hunting and/or farming) Skilled in all aspects of the sales cycle, from open to close and objection handling Experience in developing successful sales teams based on enthusiastic leadership and motivational skills Experience in analyzing monthly and weekly sales trends based on reports, metrics, KPI's, and creating meaningful changes to affect positive results Experience hiring and training new salespeople Demonstrated leadership qualities Track record of leading by example, being a successful sales rep/individual contributor Track record of training in new products and sales techniques A motor that never stops Strong organization and time management skills Experience working with and administering Salesforce.com Resourceful and knowledgeable, able to think quickly on their feet Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT) Must be able to work in the Tempe offices regularly; this is not a "work from home" management job Bachelor’s Degree preferred As part of our team you'll enjoy: Competitive salary Exceptional benefits package Flexible Vacation & Paid Time Off Employer-matched 401(k) plan #LI-Remote The US base pay for this position is $85,000.00. In addition to the base rate, this role is eligible for a target commission of $70,000.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...