Inside Sales Supervisor, Proactive Acquisition (Remote in Phoenix, AZ)

<p><strong>This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit. </strong></p><p>I. Job Summary<br><br>Provides hands‑on leadership and coaching to the Area Inside Sales Team, combining sales expertise with talent development to improve performance, customer outcomes, and revenue growth.<br><br>II. Essential Duties and Responsibilities<br> </p><ul style="list-style-type: disc;"><li><strong>Lead and inspire the Area Inside Sales Team</strong> through active coaching, performance management, and day‑to‑day engagement to drive consistent execution and results.</li><li><strong>Partner closely with the Inside Sales Executive channel</strong> on new customer outreach, pipeline development, and market execution to accelerate growth across assigned markets.</li><li><strong>Set clear performance expectations</strong> and hold team members accountable to sales activity standards, lead generation goals, and productivity metrics.</li><li><strong>Champion the corporate sales strategy</strong> by translating objectives into actionable priorities and guiding the team through disciplined execution.</li><li><strong>Serve as a frontline coaching leader</strong>, providing regular feedback, skill development, and real‑time support to elevate sales capability and confidence.</li><li><strong>Foster a customer‑first mindset</strong>, ensuring a high level of customer satisfaction and proactively collaborating with the Area Sales Manager to resolve escalated or complex issues.</li><li><strong>Develop and build talent</strong> by forecasting staffing needs, recruiting high‑quality candidates, and preparing team members for growth and advancement opportunities.</li><li><strong>Create a culture of accountability and engagement</strong>, encouraging open communication, feedback, and continuous improvement.</li><li><strong>Ensure operational excellence</strong> through accurate customer documentation, maintaining integrity across prospect data, contracts, orders, and service records.</li></ul><p><br>III. Qualifications <br><br>A. Required Qualifications <br> </p><ul style="list-style-type: disc;"><li>Bachelor's Degree (accredited) or in lieu of a degree,</li><li>High School Diploma or GED (accredited)and four (4) years of relevant work experience.</li><li>2 years direct business-to-business sales (in addition to education requirements).</li><li>Must live and work in the US. </li></ul><p><br>B. Preferred Qualifications <br><br>IV. Physical Requirements<br><br>Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.</p><p>Office: This job primarily operates in a remote environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.</p><p>The expected base pay range for this position across the U.S. is $70,100 - $90,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.<br><br>V. Benefits<span> </span><br>At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. <br><br> </p><p>If this sounds like the opportunity that you have been looking for, please click Apply.</p> <br><b><u>ABOUT WM</u></b> <p>WM (<a href="https://www.wm.com" target="_blank" rel="nofollow">WM.com</a>) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit <a href="https://sustainability.wm.com/" target="_blank" rel="nofollow">Sustainability.WM.com</a>.</p> <p><b><u>Equal Employment Opportunity</u></b></p> <p>For United States:  <i> WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. </i></p> <p>For Canada:  <i> WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. </i></p> <p><b><u>Real ID</u></b></p> <p>In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.</p> <br><b>WM Leaders are a critical part of our People First culture.</b> The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions.<br><br>WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...