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Investment Associate

June 1, 2026

Investment Associate

Job Description:

Investment Associates at UMB are experts at building client relationships and recommending financial products and services. Investment Associates leverage their product knowledge and every client interaction to identify needs and provide financial solutions that help clients achieve long-term financial well-being while making banking simple and efficient.

UMB values your role in advancing its business objectives and is committed to supporting your personal and professional goals. In the capacity of an Investment Associate, you will receive extensive training on UMB’s product suite, sales techniques, and financial solutions. Close collaboration with UMB leaders provides mentorship and shared expertise to enhance your skills.

Organizing and structuring your daily schedule:

Using customized questioning techniques to turn transactions, account maintenance tasks, and routine service requests into cross-selling opportunities that strengthen client relationships
Proactively generating sales leads by contacting prospects, visiting businesses to offer workplace banking solutions, and building referral networks
Effectively managing multiple priorities while meeting daily key performance metrics
Following standard procedures for transactions, cash drawer management, and completion of bank documentation in compliance with industry and legal requirements

We are pleased to have a conversation with you if:

You thrive in a high-energy, sales-focused team environment and use coaching and feedback to refine your performance
You combine product expertise with strong communication skills to positively impact clients’ financial outcomes
You communicate effectively, project a positive professional image, and enjoy problem-solving to achieve results
You exhibit meticulous attention to detail when completing documentation and explaining product features and benefits
You hold a high school diploma or equivalent
You have at least one year of retail or customer-facing experience, engaging clients and providing product recommendations that result in sales, or possess equivalent relevant experience
You have reliable transportation and flexibility to work branch hours, including weekends and some evenings
You can obtain NMLS registration within 90 days after meeting eligibility requirements

Compensation and Benefits:

Paid Time Off (PTO)
Paid holidays
401(k) retirement plan with company matching
Annual incentive pay
Comprehensive medical insurance
Dental insurance
Vision insurance
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement program
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Associate banking benefits

Are you ready to be involved in something more meaningful?

You are more than a means to an end. UMB is made up of people who care about their work, one another, and their community. Expect more than the status quo—more heart, more trust, and more opportunities. At UMB, you are valued for who you are, encouraged to support causes you care about, and empowered to grow your career while having your voice heard.

Inclusion and Diversity Commitment:

UMB and its affiliates are committed to inclusion and diversity and provide equal employment opportunities to all employees and applicants without regard to any status protected by applicable federal, state, or local law.

Who We Are:

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, and experts dedicated to helping you make the most of every moment with a strong financial foundation that supports your success.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...