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Jr Workplace Support Specialist (Mailroom)

June 16, 2026

Jr Workplace Support Specialist (Mailroom)New York. NY ( *Local candidate only)$22-26hr (Weekly pay + Medical Benefits)Long term Ongoing contract- no end date (Based on performance) Full- time M-F (8:30am- 5:30pm) Our client is passionate about building software that solves problems. They partner with the most important institutions in the world to transform how they use data and technology. Their software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. They are a public American company that specializes in software platforms for big data analytics. The company facilitates machine-assisted and human-driven data analysis **This role offers excellent job growth opportunity. Great perks; breakfast, lunch, dinner and in office snacks daily! Core Responsibilities <ul><li>Sort mail, such as returned letters, adjustments, bills, orders and payments; Dispose of junk mail</li><li>Utilize mail and package delivery system to log all incoming mail.</li><li>Resolve issues with incorrect, returned mail</li><li>Process outgoing shipments (Fed-Ex, UPS, DHL and USPS); Weigh mail to determine correct postage</li><li>Receive outgoing packages, mail and apply correct postage; Arrange for pickup of outgoing mail</li><li>Triage all incoming work order tickets from CMMS systems and assign to correct delegate.</li><li>Ability to handle light office tasks such as photocopying and printing.</li><li>Regularly communicate with vendors such as property management and parking services to process waivers for employees for building related services.</li><li>Handles ordering and inventory control for technology, shipping, and office related supplies.</li><li>Replenish PPE, First Aid, and all office supplies with scheduled cadences at designated stations throughout office.</li><li>Completes inspections and audits of janitorial team procedures; provides feedback to vendor on areas to improve.</li><li>Support for setups of onsite meetings, events, and leadership visits.</li><li>Support other tasks related to success of mission critical work for business.</li><li>Attention to detail with a discerning eye for excellence.</li><li>Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment.</li><li>Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost</li></ul> What We Require <ul><li>1+ years’ experience supporting facilities, hospitality or mailroom/processing shipments and mail</li><li>Experience working with FedEx, UPS, DHL and USPS pick up/delivery policies - either personally or work experience.</li><li>Able to weigh mail (Work with incoming mail) and also to determine correct postage.</li><li>Must be comfortable wearing multiple hats; interested in supporting events as needed(setting up chairs et) ordering inventory for office related supplies etc</li><li>Able to learn ticketing systems to track work orders (CMMS ticketing/work order systems)</li><li>Some understanding of handling work orders that come through in ticketing systems- ex employee needing to something shipped etc.</li><li>Must have worked in a role that required knowing how to priories</li><li>Must be very organized ( to do list etc) to complete tickets and urgent matters before end of the day</li><li>Requires a “can do” and “get it done personally”; not putting things off</li><li>Must be able to lift up to 50 lbs. and climb up to 10 ft. ladders.</li><li>Ability to perform on call duties and overtime as required.</li><li>Able to support other office duties/teams and comfortable supporting other tasks on occasion.</li><li>Must pass standard background check</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...