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Lead Information Developer (Lead Technical Writer)

June 11, 2026

About the position

CME Group is seeking an innovative and experienced Lead Information Developer to join our team. In this role, you will be responsible for creating and managing high-quality technical content for CME Group's industry-leading CME Globex platform and its associated trading and risk management services. The ideal candidate will be a leader in content development, excel at guiding content projects from start to finish, and be passionate about leveraging cutting-edge technology, including artificial intelligence, to enhance our work. This is a unique opportunity to shape the future of our technical content and play a key role in helping clients understand and utilize our products and services.

Responsibilities

Content Development and Governance: Lead the hands-on creation and management of technical content, ensuring all deliverables adhere to established templates, branding guidelines, and workflows to meet client needs.
Develop and maintain a variety of technical materials, including documentation, diagrams, workflows, for primarily external audiences.
End-to-End Video Production: Manage the entire video production lifecycle for technical content. This includes defining scope with stakeholders, storyboarding concepts, scripting, editing, and securing approvals.
Utilize video creation and editing tools such as Adobe After Effects, Audacity, SnagIt and Google Vids, and provide professional voice-over for final production.
Content Leadership and Stakeholder Collaboration: Lead the entire content lifecycle, from initial concept to final publication, ensuring accuracy and timeliness.
Collaborate with business owners, analysts, and subject matter experts to manage project expectations and incorporate feedback.
Innovation & Process Improvement: Champion the use of the latest Google AI technologies, such as NotebookLM and Gemini, to innovate and improve our content creation and management processes.
Proactively identify opportunities for process efficiencies and enhancements to our services and work output.
Technical Expertise & Mentorship: Act as a subject matter expert on our products, services, and authoring tools (e.g., Madcap Flare, Bitbucket, Google Vids).
Mentor and guide other team members, promoting best practices in content strategy and development.

Requirements

Experience : 5+ years of experience in a technical writing or information developer role, demonstrated by a professional portfolio of customer-facing technical content.
Project & Time Management : Proven ability to manage multiple complex projects with overlapping deadlines in a fast-paced environment.
Technical Acumen : A demonstrated ability to quickly learn and document complex technical and business concepts.
Authoring Tools : Hands-on experience with modern authoring tools, particularly Madcap Flare or other Content Management Systems (CMS).
Multimedia Production : Hands-on experience with the end-to-end video production process, including storyboarding, scripting, and stakeholder management.
Proficiency with editing tools like Adobe After Effects, Audacity, SnagIt and Google Vids, combined with professional voice-over talent is highly desirable
Collaboration : Excellent interpersonal and communication skills, with a track record of successfully collaborating with cross-functional teams including analysts, developers, and business owners.
Attention to Detail : A meticulous approach to testing and validating procedural content against application user interfaces and requirements.

Nice-to-haves

AI & Innovation : A strong interest in and experience using AI tools (e.g., Gemini, NotebookLM, etc) to innovate and improve content workflows.
Collaboration and Tracking Tools : Prior Confluence and JIRA experience.
Industry Knowledge : Experience in the financial exchange, trading technology, or a related FinTech field.
Mentorship : Experience mentoring or providing guidance to other team members.

Benefits

CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future.
Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program.
From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...