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Learning and Organizational Development Representative

May 30, 2026

If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a diﬀerence in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life. Department: GG_Human Resources: Learning and Organizational Development Salary Range Minimum: $52,000.00 Salary Range Maximum: $84,052.14 Closing Date: 06/04/2026 Job Details: This is professional and technical work coordinating organizational training initiatives and performing junior-level instructional design. The incumbent balances administrative logistics with the creation of digital learning content to support employee development. Positions report to a designated supervisor and work under limited supervision. Work in this class is distinguished by the requirement of technical proficiency in eLearning authoring tools and the ability to manage the lifecycle of both in-person and digital training programs. Job Description: Summary This is professional and technical work coordinating organizational training initiatives and performing junior-level instructional design. The incumbent balances administrative logistics with the creation of digital learning content to support employee development. Positions report to a designated supervisor and work under limited supervision. Work in this class is distinguished by the requirement of technical proficiency in eLearning authoring tools and the ability to manage the lifecycle of both in-person and digital training programs. EXAMPLES OF WORK* <ul><li>This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required. </li></ul>Essential Job Functions Assist the L&OD Team in the effort to train and provide development opportunities to employees Coordinates the administration of training records and training materials. Coordinates with instructors to schedule delivery of training programs and provides them feedback in response to specific employee, departmental, and City-wide requests and needs. Administration, review, and approval of tuition reimbursement applications, in accordance with program guidelines. eLearning Development: Assists in the design and development of interactive online modules using authoring tools (e.g., Articulate Storyline, Adobe Captivate, or Canva) under the guidance of senior staff. LMS Administration: Supports LMS administration, including uploading courses, troubleshooting user issues, and generating compliance and completion reports. Training Coordination: Coordinates the logistics for instructor-led training (ILT) and virtual instructor-led training (VILT), including scheduling, registrations, and technology setup. Content Curation: Updates and maintains a library of training materials, ensuring that digital assets, manuals, and job aids remain current and accessible. Project Support: Contributes to large-scale training projects by conducting needs assessments, gathering research, and collecting post-training evaluation data to measure effectiveness. Multimedia Support: Assists in the production of basic multimedia assets, such as recording voiceovers, editing simple training videos, or creating graphic organizers. Non-essential Job Functions Stays current on emerging trends in Educational Technology (EdTech). Qualifications Performs other duties as required. To perform this job successfully, an individual must satisfactorily perform each essential job function. Below are the required education, experience, knowledge, skills, and abilities to perform the essential functions. Education And Experience Education: Bachelor’s degree in Education, Human Resources, Instructional Design, or a related field (relevant experience may substitute for the degree on a year-for-year basis). Experience: Two (2) years of experience in corporate training, HR, or educational support, with at least one (1) year of exposure to digital content creation or LMS management. CERTIFICATIONS OR LICENSES Licenses Valid Florida Driver's License required within 30 days of appointment. Certifications None Knowledge, Skills, And Abilities Basic understanding of adult learning theories (e.g., ADDIE or Gagne’s Nine Events). Skill in using eLearning authoring software and graphic design tools. High level of comfort with video conferencing platforms (Zoom/Teams) and cloud-based collaboration tools. Ability to analyze training metrics and survey results to provide actionable insights. Strong written communication skills with a focus on "writing for the learner" (clear, concise, and engaging). Proven ability to manage multiple projects, deadlines, and shifting priorities in a fast- paced environment. Physical And Environmental Requirements To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work-related environmental conditions. Physical Requirements While performing the duties of this job, the employee is often required to sit for prolonged periods of time. WORK ENVIRONMENT May be required to work and attend meetings outside regular business hours. Requires local travel to other general government locations within the Gainesville area. Note: May Require Assessment(s). May fill multiple positions. May establish an eligibility list. Come join our team! The City of Gainesville oﬀers a competitive beneﬁts package and opportunities to grow both professionally and personally. All ‘regular’ employees are eligible for traditional beneﬁts such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also oﬀer great things like on-site ﬁtness centers, tuition reimbursement, on-site medical staﬀ and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees. Equal Opportunity The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292. Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...