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Manager Business Services Cash Management

May 27, 2026

Job Description:The RCO Manager of Cash Management -Payment Posting is responsible to oversee all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization.Essential Functions<ul><li>Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.</li><li>Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.</li><li>Provides project guidance to successfully implement efficient posting processes.</li><li>Maintains and improves department operations by monitoring system performance, identifying and resolving problems.</li><li>Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.</li><li>Establishes productivity monitoring for the department staff to maximize resources and results.</li><li>Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.</li><li>Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.</li><li>Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives.</li><li>Develops and documents processes and policies for the department.</li><li>Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness</li></ul>Skills<ul><li>Leadership</li><li>Analytical</li><li>Collaboration</li><li>Communication</li><li>Decision-Making</li><li>Delegation</li><li>Problem Solving</li><li>Process Improvement</li><li>Team Building</li><li>Time Management</li></ul>QualificationsRequired<ul><li>Demonstrated experience in healthcare revenue cycle operations.</li><li>Demonstrated experience leading a successful team within healthcare revenue cycle operations. </li><li>Demonstrates in-depth knowledge of EOB interpretatiion.</li><li>Demonstrates strong knowledge of healthcare billing requirements.</li><li>Demonstrated ability to collaborate across teams and departments.</li><li>Demonstrates strong knowledge of Microsoft office programs. 2yrs payment posting in Epic experience </li></ul>Preferred<ul><li>Bachelor’s degree in healthcare management, finance, or related field from an accredited institution. Education is verified. </li><li>Epic experience.</li><li>Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up) </li><li>Three (3) years of supervisory experience. </li><li>HFMA Certification </li></ul>Physical Requirements<ul><li>Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. </li><li>Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. </li><li>Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. </li><li>May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. </li><li>For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. </li></ul>Location:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $33.51 - $51.73We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package <a href="https://intermountainhealthcare.org/careers/benefits" target="_blank" rel="noopener noreferrer">here</a>.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...