Manager, Physician Services (Remote)

<p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Manager, Physician Services </strong></span><br><br> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;"><strong>Schedule: Days: Monday-Friday</strong></span></p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;"><strong>Job Location Type: Remote</strong></span></p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;"><strong>Your experience matters </strong></span></p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;">At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of <i>making communities healthier<sup> ®</sup></i>.</span></p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 8pt;"><span style="color: black;"><strong>How you’ll contribute </strong></span></p><p class="BodyA" style="text-align: justify;"><span style="font-family: " helvetica="" neue";"="">The Revenue Cycle Manager is responsible for supporting Revenue Cycle operations for Medical Group Services by analyzing data and proactively identifying opportunities to support organizational objectives.<span>  </span>The Manager will be responsible for assisting in optimizing financial performance, maximizing cash flow, reducing denials, and ensuring compliance with payer and regulatory requirements. </span></p><p style="line-height: normal; margin-bottom: 6pt;"><span style="background-color: white; color: black;"><span class="normaltextrun">A </span></span><span style="color: black;"><strong>Manager, Physician Services </strong>who excels in this role:</span></p><p style="line-height: normal; margin-bottom: 8pt;"> </p><ul><li>Work closely with the Revenue Cycle Leadership to proactively analyze data, identify revenue cycle challenges and optimization opportunities (e.g. holds, denials, payers, practices, providers, enrollments, etc.)</li><li>Work closely with the Revenue Cycle Leadership to identify revenue cycle process and workflow issues.</li><li>Work closely with Revenue Cycle Leadership and Revenue Cycle Team to monitor Key Performance Indicators (KPIs) to aid in revenue optimization.</li><li>Assist in performing Post Go Live reviews under the direction of the Director of Revenue Cycle.</li><li>Under the direction of Revenue Cycle Leadership work closely with the Markets to support them with training and implementing processes (travel when necessary).</li><li>Provides support to the Revenue Cycle Team with data requests and system updates.</li><li>Performs routine fee schedule adds in Athena and assists with annual fee schedule analysis and updates.</li><li>Responsible for new provider and department adds in Athena ensuring revenue cycle setups are correct.</li><li>Collaborate with the Revenue Cycle Team, Athena One Clinical Team, and/or Athena Project Managers on large scale projects ensuring accurate setup of revenue cycle functions.</li><li>Assist local Medical Group Services’ markets in maintaining and implementing revenue cycle policies, procedures, and guidelines.</li><li>Regular and reliable attendance.</li><li>Perform other duties as assigned.</li></ul><p style="line-height: normal; margin-bottom: 6pt; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;"><strong>Why join us </strong></span></p><p style="line-height: normal; margin-bottom: 8pt;"><span style="color: black;">We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:<span> </span></span></p><ul style="list-style-type: disc;"><li><p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Comprehensive Benefits</strong>: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.</span></p></li><li><p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Financial Protection & PTO</strong>: </span>Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.</p></li><li><p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Financial & Career Growth</strong>: </span>Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.</p></li><li><p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Employee Well-being</strong>: </span>Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).</p></li><li><p style="line-height: normal; margin-bottom: 6pt;"><span style="color: black;"><strong>Professional Development</strong>: Ongoing learning and career advancement opportunities.</span></p></li></ul><p style="line-height: normal; margin-bottom: 6pt; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 8pt;"><span style="color: black;"><strong>What we’re looking for </strong></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p class="BodyA" style="text-align: justify;"><span style="font-family: " helvetica="" neue";"=""><strong>Education</strong>: Bachelor’s degree in business, finance, information technology, Health Care Administration or have equivalent work experience.</span></p></li><li class="ortl-align-justify"><p class="BodyA" style="text-align: justify;"><span style="font-family: " helvetica="" neue";"=""><strong>Experience: </strong>Minimum 5 years of relevant revenue cycle and accounts receivable experience. Practice Management experience preferred. 2+ years of Athena experience highly preferred. </span></p></li><li class="ortl-align-justify"><p class="BodyA" style="text-align: justify;"><span style="font-family: " helvetica="" neue";"=""><strong>Certifications: </strong>Certified Professional Biller (CPB) or Certified Professional Coder-Apprentice (CPC-A) preferred.</span></p></li></ul><p style="line-height: normal; margin-bottom: 6pt; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;">Hourly range: $65,172+ per year. The final agreed upon compensation is based on individual education, qualifications, experience, and work location.</span></p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"> </p><p style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: black;"><strong>EEOC Statement</strong></span></p><p style="background-color: white; line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: rgb(36, 36, 36);">“</span><span style="color: black;">Lifepoint Health </span><span style="color: rgb(36, 36, 36);">is an Equal Opportunity Employer. </span><span style="color: black;">Lifepoint Health </span><span style="color: rgb(36, 36, 36);">is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”</span></p><p style="background-color: white; line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span style="color: rgb(36, 36, 36);">You must be authorized to work in the United States without employer sponsorship.</span></p><p> </p> <br>Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. <br>We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...