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Manager-Strategic Communications & Media

June 24, 2026

Must live and work in the Greater Seattle or Greater Portland area.I. Job SummaryThis position leads and executes external and internal communications to advance regional and corporate business objectives and brand goals in Washington, Oregon, British Columbia and parts of Alaska, Idaho and Montana. This position protects WM’s public image and supports business growth through positive visibility, strategic positioning, issue management and relationship management. This work involves the development of communications plans, talking points and multi-media materials, and the activation of tactics for communicating with stakeholders including media, elected officials, local government customers, residential customers, commercial customers, regulators, community organizations, employees. Under the direction of the Area Senior Manager for Strategic Engagement, this position is accountable strategic positioning and messaging for issues relating to contract retention, customer service, compliance, permitting and service continuity across all lines of business. Externally and internally, this position researches issues, risks and opportunities to inform strategic positioning. Internally, this position is responsible for relationship management and coaching necessary to operate with alignment in a complex business environment and a highly regulated industry. <ol start="2" style="list-style-type: upper-roman;"><li>Essential Duties and Responsibilities</li></ol><ul style="list-style-type: disc; padding-left: 24px;"><li>Leads strategic positioning to advance regional and corporate business objectives and brand goals, advising leadership on objectives, tactics and timing </li><li>Researches, writes coordinates and executes internal and external communication plans and message development and multi-media materials</li><li>Writes and publishes a monthly area newsletter to drive WM’s values-driven culture and employee engagement </li><li>Writes letters, articles and talking points for external and internal audiences</li><li>Actively engages internally to understand the business and track risks and opportunities</li><li>Manages proactive media work and incoming media inquiries</li><li>Serves as the media point person on the area critical incident response team</li><li>Takes a lead role in the design and quality assurance for area communication tools and systems (area message matrix, official templates for PowerPoint and business letters, approved communications plans, photo and video libraries, etc.) </li><li>Takes a lead role in quality assurance for leadership communications as needed, providing attention to detail and expert proofing skills </li><li>Operates with clarity and consistency in managing multiple queries, content streams and projects simultaneously </li><li>May plan and assist with company events</li><li>May be responsible for creating and supporting external and internal communications regarding service continuity connected to weather or crisis management</li></ul> III. Qualifications A. Required Qualifications <ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;">Bachelor's Degree (accredited), or in lieu of degree</li><li style="line-height: normal; margin-bottom: 0in;">High School Diploma or GED (accredited) and 4 years of relevant work experience.</li><li style="line-height: normal; margin-bottom: 0in;">5 years of relevant work experience in a communications department or agency (in addition to education requirement).</li></ul> B. Preferred Qualifications <ul style="list-style-type: disc; padding-left: 24px;"><li>5 years writing and strategic positioning experience in a public relations agency or a complex business environment IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.</li><li style="line-height: normal; margin-bottom: 0in;">Repetitive Motions</li><li style="line-height: normal; margin-bottom: 0in;">Eye/Hand/Foot Coordination</li><li style="line-height: normal; margin-bottom: 0in;">Sitting</li><li style="line-height: normal; margin-bottom: 0in;">Talking</li><li style="line-height: normal; margin-bottom: 0in;">Hearing</li></ul>☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position is $111,205 - $144,440 per year. This range represents a good faith estimate fort his position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.Employees will also receive discretionary time off, up to 80 hours of paid sick time per year and seven paid holidays throughout the calendar year. Additionally, the Company has a leave pay policy that provides for up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (<a href="https://www.wm.com" target="_blank" rel="nofollow">WM.com</a>) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit <a href="https://sustainability.wm.com/" target="_blank" rel="nofollow">Sustainability.WM.com</a>. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. <div> </div> <div> We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow. </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...