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Med Practice Business Assistant

June 10, 2026

<h2>Employment Type:</h2>Full time<h2>Shift:</h2>Rotating Shift<h1>Description:</h1>SUMMARY: Under general supervision, performs various duties including but not limited to: registration of patients, obtains insurance information, identifies the need for and obtains authorizations and re-certifications from insurance carriers and physicians offices. Verifies assignments of patient benefits, co-pays and self- responsible portion of charges and collects same. Balances daily transactions at the close of each day and handles cash deposits according to established procedures. Schedules patient appointments as directed by physicians. Must be knowledgeable of managed care plans and the associated plan requirements.Pay Range $15.82-$20.42Total Rewards and Benefits:<ul><li>Competitive compensation, DAILYPAY</li><li>Benefits effective Day One! No waiting periods.</li><li>Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability for full time and part time employees over 20 hours per week</li><li>Retirement savings plan with employer match and contributions</li><li>Opportunity for growth and advancement throughout SJMHS and Trinity Health</li><li>Tuition Reimbursement</li></ul>EDUCATION AND EXPERIENCE:<ul><li>High School diploma, GED, or equivalent combination of experience and education.</li></ul>EXPERIENCE:<ul><li>One to two years experience in physician office setting performing comparable duties – Required</li><li>Knowledge of third party payers and managed care guidelines - Preferred</li><li>Experience with a computerized patient management system – Preferred</li><li>Experience with online third party payor systems – Preferred</li><li>Experience on business machines such as: FAX machines, multi-line telephones, copy machines, and computers - Preferred</li></ul>DUTIES AND RESPONSIBLITES: <ul><li>Checks patients in for a variety of all appointment types following the proper guidelines. Scans insurance/photo ID and Update annual Acknowledgement Form</li><li>Maintains proper patient demographics in the EPR/EPM.</li><li>Maintains proper information on insurance par lists. Knowledge of when an insurance authorization is needed and where to get it.</li><li>Able to schedule/reschedule all types of appointments, gathering the proper information needed to complete it.</li><li>Compliant with HIPAA regulations at all times. (During working hours as well as outside your working environment.)</li><li>Collects patient co-pay & balances, posting correctly to patients account. Able to explain to patients if necessary. Able to perform daily batch & maintain cash box.</li><li>Checks patients out when necessary. Making sure that future needs as meet (appointments, procedures, labs, etc.).</li><li>Balances financial collections each day.</li><li>Answers and processes telephone calls using a multi-line phone system</li><li>Processes physician consult and referral calls for providers</li><li>Responsible for processing/distributing incoming faxes to the appropriate department</li></ul>REQUIRED SKILLS AND ABILITIES<ul><li>Effective oral communication skills - Required</li><li>Ability to type 35 w.p.m. and/or computer keyboard efficiency - Required</li><li>Basic math skills required for counting/balancing money and charges - Required</li><li>Must satisfactorily complete central offices' training - Required</li><li>Ability to work under pressure and to consistently prioritize multiple tasks (demonstrates adaptability/flexibility) - Required</li><li>Ability to concentrate and pay close attention to detail while performing tasks - Required</li><li>Ability to demonstrate poise during stressful situations - Required</li><li>Has the skill and desire to work as a team member - Required</li></ul>Visit <a href="https://www.trinityhealthmichigan.org/" target="_blank">Trinity Health Michigan</a> to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...