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Medical Spa Lead Front Desk & Sales Associate

June 10, 2026

Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Bonus based on performance</li><li>Employee discounts</li><li>Free food & snacks</li><li>Free uniforms</li><li>Training & development</li><li>Wellness resources</li><li>Prior Medical Spa or Dermatology Front Office Experience Required*** </li></ul>Company Overview: SanctuaireMD is a leading medical spa dedicated to providing top-tier aesthetic treatments and wellness services to our patients. Our mission is to enhance natural beauty, promote holistic wellness, and empower individuals to look and feel their best. We are seeking an experienced, highly skilled, and motivated Aesthetic Nurse Specialist to join our team and contribute to our commitment to excellence. Position Overview: This is a sales-focused position with strong opportunity for growth. We are seeking a dynamic, motivated, and patient-focused Front Desk Sales Associate who thrives in a fast-paced medical spa environment. The ideal candidate is highly organized, confident in sales conversations, Passionate About Client Experience, And Driven By Results. This role is perfect for someone who enjoys building relationships, educating patients on treatments and memberships, and contributing to the overall success and growth of the practice. Prior leadership experience is not required, but candidates who naturally take initiative, lead by example, and support team accountability will stand out. In this role, you will: <ul><li>Build strong relationships with clients and guide them through treatment </li></ul>recommendations, memberships, packages, and retail purchases <ul><li>Confidently educate clients on services and help close sales with a consultative </li></ul>approach <ul><li>Support practice growth through strong follow-up, rebooking, and conversion efforts</li><li>Create a welcoming, elevated, and professional front desk experience</li><li>Manage check-ins, check-outs, scheduling, phone calls, and client communication</li><li>Maintain accurate client records, follow-up notes, and CRM documentation</li><li>Assist with administrative support, payments, and daily operational flow</li><li>Help support promotional campaigns, events, and internal growth initiatives</li><li>Contribute to a positive, team-oriented environment focused on results and exceptional </li></ul>service Qualifications: <ul><li>Minimum of 2 years of experience working in a medical spa, aesthetics, wellness, or </li></ul>similar patient-facing environment preferred <ul><li>Proven success in a sales-driven environment with the ability to confidently recommend </li></ul>services and close sales <ul><li>Comfortable discussing memberships, packages, treatment plans, and retail products</li><li>Leadership experience is a plus, but not required</li><li>Strong communication, multitasking, and organizational skills</li><li>Experience using CRM systems (JANE), scheduling software, POS systems, and administrative </li></ul>tools <ul><li>Professional, polished, and passionate about client experience </li></ul>Results (KPIs): <ul><li>Generate and support monthly Google review goals through exceptional client </li></ul>experience and consistent review requests <ul><li>Maintain appointment accuracy at 98%+ including scheduling, booking details, provider </li></ul>assignments, and client communication <ul><li>Ensure timely, accurate, and complete CRM documentation including lead follow-up, </li></ul>client notes, scheduling updates, and communication tracking <ul><li>Maintain strong client rebooking percentages through proactive follow-up, relationship </li></ul>building, and consistent client education <ul><li>Support practice revenue growth through package sales, membership sales, retail </li></ul>recommendations, and overall client conversion efforts Benefits: <ul><li>Competitive base salary plus commission opportunities</li><li>Growth-oriented environment with advancement potential</li><li>Ongoing training and professional development</li><li>Supportive and collaborative team culture</li><li>Employee discounts on treatments and products </li></ul>If you are passionate about aesthetics, client experience, and sales, we would love to hear from you. We are looking for someone excited to grow with the practice and contribute to a high-performing team environment. SanctuaireMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...