National Accounts Inside Sales

<div> <div> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;"><span style="font-family: Arial; font-size: medium;">Founded in 1959 and headquartered in Chino, California, Harrington has grown to be a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we proudly serve a wide range of industries, including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing.</span></span></p> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;"><span style="font-family: Arial; font-size: medium;"> </span></span></p> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;"><span style="font-family: Arial; font-size: medium;">At Harrington, we believe that what sets us apart is our people. We’re passionate about serving our customers with deep technical knowledge, fast product availability, and innovative supply chain solutions. Our commitment to excellence ensures that we’re always ready to respond when our customers need us - 24/7/365.</span></span></p> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;"><span style="font-family: Arial; font-size: medium;"> </span></span></p> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;"><span style="font-family: Arial; font-size: medium;">Harrington is an organization that values people, innovation, and exceptional service. If you’re looking for a career where your work truly makes a difference and you can grow alongside a supportive and dynamic team, we’d love to hear from you.</span></span></p> <p style="margin: 0in; color: #242424; background-color: #ffffff;"><span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;"><span style="font-family: Arial; font-size: medium;"> </span></span></p> </div> </div><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black;">We’re looking for a National Accounts Inside Sales Representative - Construction to join our growing National Accounts team, supporting key customer portfolios and helping expand strategic relationships across the country in construction. In this role, you’ll be responsible for managing and growing a portfolio of national customers while ensuring an exceptional service experience at every touchpoint. You’ll collaborate closely with our Outside Sales, Marketing, and Supply Chain teams to deliver solutions that support customer needs and drive growth across our national programs.</span></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;"><strong><span style="color: black;">Key Responsibilities:</span></strong></span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Serve as the primary point of contact for customers within your assigned national account portfolio.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Build relationships by understanding customer needs, offering product recommendations, and ensuring timely and accurate order processing.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide technical support and product information using company tools and resources.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Prepare and respond to customer requests for quotes, pricing, and availability — gathering data from suppliers, order entry systems, and internal teams.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Review large or complex quotes with the Outside Sales team and Director of Marketing when thresholds are exceeded.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Coordinate with warehouse and logistics personnel to ensure on-time, cost-effective delivery of customer orders.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Manage returns, credits, and supplier claims in accordance with company policy.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Conduct outbound sales calls using National Account “no sale” reports to generate additional business.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain accurate customer and pricing records in CRM and ERP systems.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Partner with Credit/Collections teams to resolve customer account issues and ensure smooth billing and payment processes.</span></li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;"><strong><span style="color: black;">What You Bring:</span></strong></span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven experience in inside sales or account management, preferably within industrial distribution, pool systems, or fluid handling industries.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong communication and relationship-building skills.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Detail-oriented with solid organizational and follow-up abilities.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ability to work effectively in a fast-paced, collaborative environment.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proficiency in ERP systems and Microsoft Office (Excel, Outlook, Word); experience with CRM tools preferred.</span></li> <li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">A customer-first mindset — focused on responsiveness, accuracy, and partnership.</span></li> </ul><div> <div> <p><span style="line-height: 13.91px;"><span style="font-family: Arial; font-size: medium;">Harrington provides an outstanding benefits package, designed to support our employees’ health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!</span></span></p> <p style="line-height: normal;"><br><span style="font-family: Arial; font-size: medium;"><strong>Insurance:</strong><br></span></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;"><strong>Medical Plans: </strong>Choose from HDHP/HSA (with monthly company contributions) or a PPO option.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Spousal HRA:</strong> SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>FSAs:</strong> Flexible spending options for health and dependent care expenses.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Dental:</strong> Comprehensive, including orthodontic care for both children and adults</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Vision:</strong> Includes discounts on Lasik.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Telehealth & Concierge:</strong> 24/7 healthcare access with prescription services for enrolled members.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Life Insurance and AD&D:</strong> Company paid life and AD&D coverage</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Long Term Disability:</strong> Company paid LTD program</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Optional Coverages:</strong> Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Employee Assistance Program:</strong> Professional support for employees during critical times.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;"><strong>Disability: </strong>Options for both short- and long-term coverage.</span></li> </ul> <p style="line-height: normal;"><strong><span style="font-family: Arial; font-size: medium;">Retirement:</span></strong></p> <ul type="disc"> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;">401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%</span></li> </ul> <p style="line-height: normal;"><strong><span style="font-family: Arial; font-size: medium;">Work/Life Balance:</span></strong></p> <ul type="disc"> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;">Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;">Holidays: 7 paid holidays, including the day after Thanksgiving.</span></li> <li style="line-height: normal;"><span style="font-family: Arial; font-size: medium;">Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.</span></li> </ul> <p style="line-height: normal;"><span style="font-family: Arial; font-size: medium;">Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.</span></p> <p><span style="font-family: Arial; font-size: medium;"> </span></p> <p style="margin-bottom: 16px; padding: 0px; line-height: 1.43; background-color: #ffffff;"><span style="font-family: Arial; font-size: medium;">Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law. </span></p> </div> </div>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...