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Network Support Engineer

June 4, 2026

<h2>Overview</h2> WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale. WHAT WE’RE ABOUT: We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better. Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/. ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS: For remote positions, all candidates must complete a video screen with our corporate recruiting team. <h2>Responsibilities</h2> WHAT YOU WILL BE DOING: <ul> <li>Administer and support enterprise network infrastructure, including Layer 2 and Layer 3 networking environments.</li> <li>Configure, monitor, and troubleshoot TCP/IP networking, load balancing, and IPsec VPN connectivity.</li> <li>Investigate and resolve network performance, connectivity, and routing issues within Windows Server environments.</li> <li>Utilize packet capture and network analysis tools to diagnose and perform root cause analysis of network incidents.</li> <li>Support Software-Defined Networking (SDN) solutions, including Azure Virtual Networks (VNET) and Windows Server SDN environments.</li> </ul> <h2>Qualifications</h2> MINIMUM QUALIFICATIONS: <ul> <li>Computer Science or related field, or with experience in the financial industry.</li> <li>5 years of relevant work experience in computer or financial-related fields after obtaining a bachelor’s degree. For candidates with a master’s degree or above, the work experience requirement can be reduced by 2 years.</li> <li>Solid foundation in networking, including TCP/IP, load balancing, IPsec VPN, etc.</li> <li>Familiar with basic network administration, such as enterprise Layer 2 / Layer 3 network architecture and topology.</li> <li>Experience troubleshooting network issues in Windows Server environments, including packet capture tools and network traffic analysis.</li> <li>Familiar with Software-Defined Networking (SDN); experience with Azure VNET or Windows Server SDN is preferred.</li> <li>At least two of the following technical certifications, or higher-level certifications in related technical fields: <ul> <li>Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)</li> <li>Microsoft Certified: Azure Fundamentals (AZ-900)</li> <li>Microsoft 365 Certified: Fundamentals (MS-900)</li> </ul></li> </ul> Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...