Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

GRADE

ASTD10

LOCATION OF POSITION

Frederick County 1890 N. Market Street, Suite 300� Frederick, Maryland 21701

Main Purpose of Job

This is a contractual position responsible for providing secretarial, clerical and telephone support for professional staff engaged in the planning and delivery of vocational services. Initiate and maintain office protocols and procedures; and utilize information processing systems to maintain client statistical and financial records. Process invoices received from vendors for authorized services.� Enter demographic information into DORS database. Greet and receive participants and general public into office setting. Respond to individual participant concerns and telephone calls to include accurately recording the information provided by the consumer or caller, answering general questions about DORS, giving accurate information to the consumer or caller and maintaining proper interpersonal/telephone etiquette. Use of digital workstation to copy, fax, and scan records. Physical and electronic filing of records. Prepare various documents and correspondence related to participant services.�

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Three years performing secretarial or clerical work involving typing duties.� Notes:� 1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.� 2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 3.�Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

� Possesses experience with an electronic case management or similar software program. � Possesses professional experience working with individuals with disabilities. � Possesses professional experience with medical/disability terminology and services.

SPECIAL REQUIREMENTS

Applicants must consent to State Police Investigation (fingerprinting) as a routine procedure for all employees in this classification.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

It is preferred that applicants complete the MD State Government online�application for employment. The application must clearly demonstrate that�the applicant meets the minimum qualifications for the position. If the applicant is unable to apply online, paper applications can be obtained�from the link below and be faxed to 410-554-9397 or mailed to DORS Human Resources Department at 2301 Argonne Drive, Baltimore, MD 21218. If there is a supplemental questionnaire, this must be completed and sent in with�your paper application, if you are unable to apply online. All application materials must be received in our office by the closing�date. Postmarks will not be accepted. Applications must be complete to be�considered including all related job duties, even if those are also listed�on an attached resume. Additional required materials may be uploaded with�the online application, submitted to the fax number, or mailed to the�address listed. Inquiries can be made to 410-554-9391, TDD (410) 554-9399. Appropriate�accommodations can be made for individuals with disabilities. If you have difficulty with your user account or have general questions�about this online application system, please contact the MD Department of�Budget and Management, Recruitment and Examination Division at�410-767-4850. TTY Users: Call via Maryland Relay. Proof of eligibility to work in compliance with the Immigration Reform and�Control Act, and travel throughout the State are required. Any�misrepresentation of academic or experience requirements for this position�may result in non-selection or termination of employment. As an equal opportunity employer, Maryland is committed to recruiting,�retaining and promoting employees who are reflective of the State’s�diversity. People with disabilities and bilingual candidates are encouraged�to apply. We thank our Veterans for their service to our country.