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PGIM Commercial Real Estate Loan Processor (Hybrid)

June 11, 2026

Job Classification:Investment Management - Investment Operations<div><div>A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.  We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!   If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do PGIM Real Estate (PGIM RE) is one of the nation’s largest full-service commercial real estate lenders.  PGIM RE originates a wide variety of commercial mortgage investments for Prudential’s General Account, investment management clients, and other third-party capital sources (such as Fannie Mae, Freddie Mac, FHA, CMBS or other institutional investors). The PGIM Real Estate Multifamily Agency Finance group is seeking an experienced Commercial Real Estate Loan Processor for its FHA lending platform.  The position requires a very organized, detail-oriented candidate with excellent written and verbal communication skills.  Position involves collecting and processing information for loans pursuant to the guidelines required by FHA.  Familiarity and prior experience in support of FHA lending is required. Experience with Fannie Mae and Freddie Mac multifamily and other commercial mortgage loan programs would be considered a plus. The role can be located in proximity to PGIM’s major offices including Chicago, New York, Newark, Dallas, Atlanta, and Arlington, VA. Fully remote candidates may also be considered based on relevant experience and demonstrated ability to work within a comparable structure. What you can expect <ul><li>Serve as the primary contact with borrowers for administrative needs and data collection. </li></ul><ul><li>Coordinate the delivery of due diligence materials to third party report providers. </li></ul><ul><li>Utilize PGIM systems to manage and document the loan process throughout the life cycle of the loan. </li></ul><ul><li>Provide support to the underwriting team and keep relevant parties including originators, closing officers, borrowers, legal counsel, and vendors informed of loan progress and status. </li></ul><ul><li>Manage the receipt of necessary documentation during the loan process including maintaining a due diligence checklist and facilitating communication with PGIM Real Estate deal team members. </li></ul><ul><li>Review due diligence materials for accuracy. </li></ul><ul><li>Engage third party consultants and ensure timely receipt of the reports. </li></ul><ul><li>Complete the initial review of credit reports, public record searches, judgments, etc. </li></ul><ul><li>Assist with scheduling and preparation for Loan Committee meetings. </li></ul><ul><li>Track all expenses for transaction and pay invoices. </li></ul><ul><li>Manage and finalize all credit files. </li></ul><ul><li>Assist in preparing, organizing, and delivering all necessary final documentation for delivery to FHA or other relevant Agencies. </li></ul><ul><li>Manage full FHA MAP and LEAN-compliant application process, including exhibit tracking submission readiness, and final submission to HUD </li></ul><ul><li>Support and/or develop expertise to support Fannie Mae or Freddie Mac processing work if business volume warrants. </li></ul><ul><li>Participate in projects or business assignments on an ad hoc basis. </li></ul>What you will bring <ul><li>Previous commercial real estate experience and/or prior experience in a FHA Loan Processor role. </li></ul><ul><li>Excellent verbal and written communication skills. </li></ul><ul><li>Strong attention to detail. </li></ul><ul><li>Superior organizational skills, including the ability to follow-up as needed. </li></ul><ul><li>Ability to multi-task and manage multiple transactions simultaneously. </li></ul><ul><li>Familiarity with Excel and other MS applications. </li></ul><ul><li>Relevant work experience in the mortgage business.</li></ul>PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. Note: Prudential is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $70,000 to $85,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits.About PGIM Real EstateWith $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. (<a href="https://www.investor.prudential.com/home/default.aspx" target="_blank" rel="noopener noreferrer">NYSE: PRU</a>). PGIM Real Estate’s risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world. For more information visit <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.pgim.com%2Freal-estate%2F&data=05%7C01%7Cmelissa.leavy%40pgim.com%7C276fd6fd849a4f878e2608db62022f46%7Cd8fde2f5939242608a030ad01f4746e9%7C0%7C0%7C638211533766393095%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BSIiSW8eH7niN4qWAtxo70%2FsGV9euvMglYQ%2B6Oebgvw%3D&reserved=0" target="_blank" rel="noopener noreferrer">pgimrealestate.com</a>.</div></div><h1>What we offer you:</h1><h1></h1><ul><li>Market competitive base salaries, with a yearly bonus potential at every level. </li><li>Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. </li><li>401(k) plan with company match (up to 4%). </li><li>Company-funded pension plan. </li><li>Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. </li><li>Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. </li><li>Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. </li><li>Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. </li></ul>Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit <a href="https://jobs.prudential.com/us-en/about/work-life" target="_blank" rel="noopener noreferrer">Work Life Balance | Prudential Careers. </a>Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. <div></div><div>Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. </div><div>Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. </div><div>If you need an accommodation to complete the application process, please email <a href="mailto:accommodations.hw@prudential.com" target="_blank" rel="noopener noreferrer">accommodations.hw@prudential.com</a>. </div><div> </div><div>If you are experiencing a technical issue with your application or an assessment, please email <a href="mailto:careers.technicalsupport@prudential.com" target="_blank" rel="noopener noreferrer">careers.technicalsupport@prudential.com</a> to request assistance.</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...