Product Designer

<div><div><p><b><span>Product Designer</span></b><span><span>  </span></span><span> </span></p></div><div><p><b><span>College Board – Technology<span> </span></span><span>– </span><span><span> </span></span></b><i><span>Assessment</span><span><span> </span></span><span>Authoring</span></i><span> </span></p></div><div><p><b><span>Location:</span></b><span><span> This is a remote role.<span> </span></span><span>Candidates who live near CB offices have the </span><span>option</span><span> of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees </span><span>are required to</span><span> occasionally travel to meet in person for business purposes. </span></span><span> </span></p></div><div><p><b><span>Type: </span><span><span> </span></span></b><span><span>This</span><span> is a full-time position.  </span></span><span> </span></p><p></p></div><div><p><span> </span><b><span>Please include a portfolio of your work in your application that shows examples of your experience leading design research initiatives, we are unable to consider applications without a portfolio link.<span> </span></span><span> </span></b><span> </span></p><p></p></div><div><p><b><span>About Technology and Design at College Board</span></b><b><span> </span></b><span><span>  </span></span><span> </span></p></div><div><p><span><span>We are a mission-driven engineering and design team building and evolving the technology that powers and protects the future of learning. Our systems support highly trusted education programs used by millions of students each year,</span></span><span><span> </span></span><span><span>operating</span></span><span><span> </span></span><span><span>at</span></span><span><span> </span></span><span><span>a significant</span></span><span><span> </span></span><span><span>scale and public responsibility. Today, we are focused on designing and delivering a critical new initiative that extends our platform in meaningful ways:</span></span><span><span> </span></span><span><span>blending foundational system work with thoughtful experimentation as we adapt to emerging technologies and new learner needs. We combine modern, cloud-native engineering practices with years of platform modernization, security hardening, and large-scale digital delivery,</span></span><span><span> </span></span><span><span>operating</span></span><span><span> </span></span><span><span>as an experiment factory that tests assumptions and iterates based on evidence rather than tradition. What makes this team distinct is the rare combination of meaningful public impact, platform-scale technical challenges, and the freedom to shape how mission-critical systems are built and evolved.</span></span><span><span> </span></span><span><span>  </span></span><span> </span></p></div><div><p><b><span> </span></b><span><span>  </span></span><span> </span></p></div><div><p><b><span>About the Team</span></b><b><span> </span></b><span><span>  </span></span><span> </span></p></div><div><p><span><span>The Create Team is a cross-functional group, working to build<span> </span></span><span>assessment</span><span><span> </span>authoring systems used by institutions at scale</span><span>. The work spans a range of assessment contexts, from routine evaluation to more complex, high-stakes environments, where accuracy, consistency, and trust are essential. Teams collaborate across engineering, product,</span><span><span> </span>and</span><span><span> </span>design to build reliable capabilities that can be reused and adapted over time.</span></span><span><span> </span></span><span><span>What makes this group special is its focus on</span></span><span><span> </span></span><span><span>continuous learning, experimentation, and steady improvement, with success driven by thoughtful collaboration, iteration, and careful decision-making in environments where reliability and quality matter.</span></span><span><span> </span></span><span><span>  </span></span><span> </span></p></div><div><p><b><span>  </span></b><span><span>  </span></span><span> </span></p></div><div><p><b><span>About</span></b><b><span> </span></b><b><span>the Opportunity</span></b><span><span> </span></span><span><span>  </span></span><span> </span></p></div><div><p><span><span>As a Product Designer at the College Board, you are a user-centered thinker, collaborative contributor, and growing practitioner excited to design meaningful digital experiences that support real users and real needs. </span><span>You’ll</span><span> work alongside experienced designers, product managers, and engineers to support discovery, shape solutions, and bring ideas to life.</span><span> </span></span><span> </span></p></div><div><p><span><span>You will contribute to research, create design artifacts, </span><span>participate</span><span> in product discovery and iteration, and help ensure designs are implemented effectively. </span><span>You’re</span><span> an essential part of the team—bringing curiosity, a design mindset, and growing confidence in your skills. </span><span>You'll</span><span> learn from others while making a tangible impact on the products and services we deliver. </span></span><span> </span></p></div><div><p><span><span>In this role, your responsibilities include:</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></div><div><p><b><span>Product Discovery & Design Strategy (25%)</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><b><span>Design Thinking.</span></b><span><span> Support design thinking practices to understand user needs and frame design challenges. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Research Support.</span></b><span><span> Participate in generative and evaluative research activities like interviews, usability testing, and surveys. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Workshops.</span></b><span><span> Assist in planning and supporting workshops and co-creation sessions. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Insights.</span></b><span><span> Help synthesize user and operational data into design opportunities. </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><b><span>User Advocacy.</span></b><span><span> Contribute to inclusive, human-centered design practices by considering accessibility and equity in your work. </span></span><span> </span></p></li></ul></div><div><p><b><span>Design Execution & Delivery (45%)</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><b><span>Design Artifacts.</span></b><span><span> Create user</span><span><span> </span>journeys, work</span><span>flows, wireframes, and prototypes to explore and communicate design ideas. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Interface</span><span><span> </span>Design.</span></b><span><span> Contribute to high-fidelity UI designs using established visual and interaction patterns. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Design Systems.</span></b><span><span> Apply<span> </span></span><span>existing</span><span><span> </span>design<span> </span></span><span>system</span><span><span> </span>and components in your work to ensure consistency and usability. </span><span>Study</span><span><span> </span>design system gaps and<span> </span></span><span>use cases. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Accessibility.</span></b><span><span> Learn and apply accessibility best practices. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Testing.</span></b><span><span> Assist with usability testing to </span><span>validate</span><span> design solutions and </span><span>iterate on</span><span> feedback. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Tools.</span></b><span><span> Use tools like Figma</span><span><span> </span>(preferred)</span><span>, Miro, and Dovetail to collaborate and document design work. </span></span><span> </span></p></li></ul></div><div><p><b><span>Collaboration & Communication (20%)</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><b><span>Teamwork.</span></b><span><span> Collaborate<span> </span></span><span>daily<span> </span></span><span>with product managers, engineers, and fellow designers to contribute to design and delivery. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Ceremonies.</span></b><span><span> Participate in agile ceremonies like standups, planning, and critiques to stay aligned with the team. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Specifications.</span></b><span><span> Communicate design decisions clearly and support processes with documentation and guidance. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Presentation.</span></b><span><span> Present your work<span> </span></span><span>with clarity</span><span>, receiving and applying feedback to improve outcomes. </span></span><span> </span></p></li></ul></div><div><p><b><span>Growth & Design Culture (10%)</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><b><span>Learning.</span></b><span><span> Seek out learning opportunities, stay curious, and regularly engage in design critiques and team activities. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Feedback.</span></b><span><span> Be open to feedback and use it to improve your </span><span>design</span><span> craft and team collaboration. </span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Support.</span></b><span><span> Contribute to team culture by helping with design documentation, workshops, and team-building efforts. </span></span><span> </span></p></li></ul></div><div><p><span><span> </span></span><span> </span></p></div><div><p><b><span>About You</span></b><span><span> </span></span><span><span>  </span></span><span> </span></p></div><div><p><span><span>You have:</span></span><span><span>   </span></span><span><span>  </span></span><span> </span></p></div></div><div><div><ul><li><p><span><span>A portfolio of your work included in your application. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>2</span><span>–4 years of experience in product or service design roles. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with</span><span><span> </span>design thinking and user-centered design practices. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience supporting and conducting user research and usability testing. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proficiency</span><span><span> </span>with core design tools like Figma and interest in emerging AI tools</span><span>. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to create effective wireframes, </span><span>flows, and</span><span> visual designs, and iterate based on feedback. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>An understanding of and interest in design systems and accessibility best practices. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong communication</span><span> and collaboration skills, with an openness to feedback and a team-first mindset. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A growth mindset—</span><span>you’re</span><span> curious, motivated, and always looking to improve your skills and impact. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>The ability to travel at a minimum of 3-5 times a year to College Board offices or on behalf of College Board business (including but not limited to traveling to client/user sites to engage with stakeholders). </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Authorization to work in the United States. </span></span><span> </span></p></li></ul></div><div><p><span><span>  </span></span><span> </span></p></div><div><p><b><span>About Our Process</span><span>  </span></b><span><span>  </span></span><span> </span></p></div><div><ul><li><p><span><span>Application review will begin </span><span>immediately</span><span> and will continue until the position is filled. </span><span>This role is expected to accept applications for a minimum of 5 business days.</span><span>  </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>While </span><span>the</span><span> </span></span><a href="https://careers.collegeboard.org/recruiting-process" target="_blank" rel="noopener noreferrer"><u><span>hiring process</span></u></a><span><span> may vary, it generally </span><span>includes:</span><span> resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.     </span></span><span> </span></p></li></ul><p></p></div><div><p><b><span>What We Offer</span></b><span><span>  </span></span><span> </span></p></div><div><p><span><span>At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. </span><span>We’re</span><span> a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.  </span></span><span> </span></p><p></p></div><div><p><b><span>A Thoughtful Approach to Compensation</span></b><span><span>  </span></span><span> </span></p></div><div><ul><li><p><span><span>The hiring range for this role is <b> </b></span>$77,000 to $105,000.</span></p></li></ul></div><div><ul><li><p><span><span>Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.  </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>We aim to make our best offer upfront, rooted in fairness, transparency, and market data.  </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>We adjust salaries by location to ensure fairness, no matter where you live.  </span></span><span> </span></p></li></ul></div><div><p><span><span>You’ll</span><span> have open, transparent conversations about compensation, benefits, and what </span><span>it’s</span><span> like to work at </span><span>College</span><span> Board throughout your hiring process. Check out </span><span>our</span><span> </span></span><a href="https://careers.collegeboard.org/" target="_blank" rel="noopener noreferrer"><u><span>careers page</span></u></a><span><span> for more. </span></span><span> </span></p><p></p><p>#LI-Remote</p><p>#LI-EA1</p></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...