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Program Manager Talent Performance & Experience

June 9, 2026

What we will offer you: Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. Opportunity: A continuous focus on professional development with many opportunities for training & career growth. Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges. Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments. Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Safety Focused: We care about you and have committed to a zero-harm workplace.<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">We’re looking for a <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Program Manager of Talent Performance & Experience<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto"> to enable and support a workplace where every employee feels connected, empowered, and inspired to perform at their best. In this role, you’ll be the owner of programs that make work meaningful; managing projects that align individual goals with organizational priorities while fostering a culture of inclusion, growth, and recognition. You’ll support employee experience initiatives including employee listening, onboarding, recognition, and performance management.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">  <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">What you’ll do: <ul> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Program Management: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Design, implement, and manage programs and processes to improve the employee experience, including project management, vendor management, content creation, communications, and program analytics. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Stakeholder Engagement: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Partner with relevant stakeholders to ensure the simplicity, relevancy, and value of programs, and provide guidance to HRBPs to support successful adoption </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Onboarding: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Develop and implement a core onboarding experience for all employees. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Recognition: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Manage our internal recognition platform and lead recognition initiatives. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Performance Management: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Manage performance management activities including goal setting, mid-year check-ins, and year-end evaluations. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Culture: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Support a revitalized culture by embedding Superior’s values in all programs and initiatives. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Inclusion: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Support inclusion initiatives as needed. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Mentor: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Act as a mentor to the Talent Performance & Experience Specialist </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Technology Enablement: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Leverage technology and AI to optimize performance and engagement programs. </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Compliance:<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto"> Ensure adherence to employment laws and organizational policies. <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-ccp-props="{" 335559685":720}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">What you bring: <ul> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Bachelor’s Degree or equivalent in Human Resources, Industrial Organizational Psychology, or related field required. Master’s preferred.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-ccp-props="{" 335559739":0}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">3-5 years of relevant experience in talent management, organizational development, or related HR functions. <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-ccp-props="{" 335559739":0}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Working knowledge of different philosophies around talent management and employee experience, and a practical approach to implementing best practices.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-ccp-props="{" 335559739":0}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Experience in multi-site and multi-national organizations preferred.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-ccp-props="{" 335559739":0}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Work Location: <span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 20.85px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Preference is for candidates to be within a commutable distance to our office location in the greater Cambridge, ON area. However, we recognize that the right talent can thrive from anywhere; fully remote candidates will be considered for the right fit. Salary:$82,300-$102,800 annually (based on skills, experience, qualifications, and geography). Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions. <span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history. </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> </div> </div><div> <div> <div> Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do. "Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience." </div> </div> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...