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Program Operations Contractor

June 9, 2026

Discover Your Impact at MLT At MLT, we’re more than just a workplace; you'll be part of a dynamic team that's setting the standard for what ambitious, forward-thinking work looks like. We move with purpose, value big ideas, and give our people the runway to lead and make an impact where it counts. Here, your work directly supports programs that develop the next generation of leaders, helping talented professionals grow, succeed, and make meaningful contributions. The reasons our people love working at MLT are as unique as they are. Come join us and discover the power of doing work that truly matters. The Program Operations Contractor will serve as a flexible, high-impact resource supporting program execution, event delivery, and data coordination. This role is critical to ensuring smooth operations, particularly during peak program periods, while maintaining a high-quality fellow experience. What will you be engaged in day-to-day?<ul> <li>Execute fellow communications across channels (newsletters, announcements, Slack), ensuring timely and accurate updates</li> <li>Coordinate webinar and event logistics, supporting seamless planning and delivery</li> <li>Manage shared inbox workflows and ensure timely response coordination</li> <li>Support coach matching logistics and ongoing program coordination, maintaining accuracy and consistency</li> <li>Execute and manage program and event surveys end-to-end, including deployment, tracking, and reporting</li> <li>Maintain and support reporting dashboards, ensuring data accuracy and usability</li> <li>Provide Salesforce support, including data entry, cleanup, and ad hoc data requests</li> <li>Deliver post-event analysis and insights to inform continuous improvement</li> <li>Support execution of key programs, including MBA Seminars, Summer Seminar, and Fall Seminar</li> <li>Manage registration workflows, approvals, and participant tracking with a high degree of accuracy</li> <li>Provide onsite or real-time event support as needed to ensure successful delivery</li> <li>Ensure operational readiness to manage increased volume during peak periods (May–September), contributing to a seamless and high-quality participant experience</li> <li style="line-height: 1.2; text-align: justify;">Perform other duties as assigned.</li> </ul> What qualifications would help you succeed in this role?<ul> <li style="line-height: 1.2; text-align: justify;">Bachelor's degree required.</li> <li style="line-height: 1.2; text-align: justify;">2–5 years of experience in program operations, program coordination, event management, project coordination, nonprofit operations, or a related field.</li> <li style="line-height: 1.2; text-align: justify;">Demonstrated experience managing multiple projects, deadlines, and competing priorities in a fast-paced environment.</li> <li style="line-height: 1.2; text-align: justify;">Experience coordinating virtual and/or in-person events, webinars, trainings, or conferences.</li> <li style="line-height: 1.2; text-align: justify;">Strong written communication skills with experience drafting and distributing communications to participants, stakeholders, or customers.</li> <li style="line-height: 1.2; text-align: justify;">Experience working with CRM systems, databases, or data management platforms (Salesforce experience preferred).</li> <li style="line-height: 1.2; text-align: justify;">Proficiency with Microsoft Office Suite and/or Google Workspace, particularly Excel/Google Sheets for tracking and reporting.</li> <li style="line-height: 1.2; text-align: justify;">Strong attention to detail with a proven ability to maintain data accuracy and manage administrative processes.</li> <li style="line-height: 1.2; text-align: justify;">Ability to work independently while collaborating effectively across teams.</li> </ul> Working at MLT People-First CultureOur people-first approach is grounded in the vision of our Founder and CEO, John Rice. We believe that when our people thrive, our impact deepens, which is why we prioritize well-being, connection, and continuous growth at every level. You’ll get: -Access to LinkedIn Learning, Harvard Business Review, and MLT-hosted sessions to grow your skills and expand your network-Team retreats, employee recognition, and Employee Affinity Groups (EAGs) that celebrate our wins and deepen community-Opportunities to connect through virtual socials, fireside chats, and coffee chatsUse of AI-driven tools and cutting-edge technology to bring bold ideas to life-Work Together Wednesdays dedicated to team collaboration, brainstorming, and alignment Rest & RechargeWe know that recharging your energy and maintaining well-being are essential to bringing your best self to work and life. That’s why we create space for rest and focus throughout your week and year. You’ll get:-15+ days of paid time off annually, plus 10 paid holidays-Early wrap-ups on Summer Fridays so you can enjoy more daylight and downtime-Focus Fridays dedicated to deep work, self-reflection, and personal development-Wellness sessions with colleagues to build mental health resilience and manage stress Flexibility & BalanceWe trust you to manage your work schedule and location to optimize productivity while maintaining a healthy personal and professional life. Prioritizing your well-being supports sustainable performance and engagement. You’ll get:-Hybrid or remote roles designed to give you the flexibility needed to do your best work-In-person collaboration opportunities, such as retreats, local gatherings, and flexible modern workspaces that reduce isolation and build community-High-quality shared workspaces designed to foster collaboration, creativity, and connection-Seamless digital tools and platforms designed to keep you connected, focused, and supported regardless of location-Wellness resources designed to support your mental, physical, and emotional well-being Learn more about our benefitsAt MLT, we believe that when our people thrive, our impact grows. Explore our benefits overview to see how we support your physical, mental, and financial well-being so you can bring your best self to work and beyond. You'll also enjoy access to exclusive perks and discounts on travel, entertainment, and everyday essentials through MLT’s employee benefits platform. <a style="font-size: 11pt" href="https://drive.google.com/file/d/10vnVTIjLLiJhFVRwVMclrvI5l92Nd9kt/view?usp=sharing">MLT Benefits Overview </a> About Management Leadership for Tomorrow (MLT)MLT is a national nonprofit committed to expanding economic opportunities and building a more inclusive economy. For over 20 years, MLT has provided enterprising young people with a proven playbook for economic mobility and has partnered with the world’s leading employers to help them recruit the best talent from all backgrounds, develop their next generation of leaders, and create cultures of fairness where all employees can thrive. Learn more at <a href="http://mlt.org">mlt.org</a>. <a href="http://mlt.org.Apply">Apply</a> Today. Ready to make your mark? Apply now and help shape the future—one leader at a time.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...