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Registered Nurse - Clinical Informatics (Full TIme)

June 30, 2026

Job Type Regular Time Type Full time Work Shift Day (United States of America) FLSA Status Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This position is full-time, 40 hours per week (day shifts). As part of the Clinical Informatics team, this position utilizes clinical practice and hospital operational knowledge to provide day to day support for clinicians, managers and staff for the purpose of improving the effectiveness (quality and safety), and efficiency (cost and streamlining) of care delivery across Lahey Hospital and Medical Center. Job Description Position Summary As part of the Clinical Informatics team, this position utilizes clinical practice and hospital operational knowledge to provide day to day support for clinicians, managers and staff for the purpose of improving the effectiveness (quality and safety), and efficiency (cost and streamlining) of care delivery across Lahey Hospital and Medical Center. Essential Duties and Responsibilities (including but not limited to) System development, design and implementation • As appropriate, gathers input from multidisciplinary team stakeholders. Consistently seeking feedback to define and address problems and to recommend IT solutions. • Reviews workflow and other pertinent information to formulate system recommendations that will result in efficiencies, improved patient care and/or improved data collection and analysis. • Serves as the clinical liaison on development and implementation projects, comprehensively conveying clinical care, operational issues, and needs. • Tests or assist the Information Systems Department in testing, implementation of new systems, upgrades, and enhancements minimizing disruption and downtime. Ongoing system utilization throughout clinical areas • Troubleshoots questions and problems related to clinical applications. Uses critical thinking and analytical skills to evaluate issues, concerns and urgency. • Collaborates with IT team members when necessary to resolve issues by brainstorming issues, completing tasks and/or conducting thorough investigations. • Identifies trends and opportunities for system/procedural changes and/or education. Offers suggestions to improve the performance of the clinical systems and procedures. • Participates in post implementation change evaluation and supports users in maintaining changed processes. Training and communications • Creates, edits, and/or contributes to system documentation, policies and procedures and communications related to clinical system usage and changes in the procedures. • Develops materials and educational programs. Trains clinical system users which includes clinical and non-clinical staff, leaders and medical staff as requested. Modifies educational presentations to meet the needs of the audience and to maximize retention and on-going behavior modification. Collaborates with Nursing Leadership and/or Nursing Education to optimize the effectiveness and efficiency of the educational programs involving clinical applications. Project/team participation and leadership • Leads or participates in multidisciplinary projects and teams related to clinical system use and improvements. Uses principles of Lean Six/Sigma in project management efforts. • Through thorough investigation of the issues, identifies root and contributory causes of barriers and performance gaps. • Creates a project plan with clear objectives and timelines to streamline processes and improve overall performance in a collaborative way, recognizing key stakeholders and other contributing issues. Uses clinical knowledge, an understanding of the Hospital's infrastructure and behavior modification techniques to reach consensus and collaborative buy-in on behavior and procedural modifications that will ultimately enable the team to reach the desired goal(s). • Maintains project tools to communicate within the team(s) leadership the status of initiatives and to keep the team and individuals on track of meeting necessary goals. • Maintains up-to-date knowledge of nursing practices, regulatory standards and organizational direction. Uses this knowledge to support end-users and multidisciplinary teams. Organizational Requirements • Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. • Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. • Comply with all Lahey Hospital and Medical Center Policies. • Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. • Maintain courteous and effective interactions with colleagues and patients. • Demonstrate an understanding of the job description, performance expectations, and competency assessment. • Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. • Participate

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...