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[Remote] US- Technical Program Manager (PEO)

July 1, 2026

Note The job is a remote job and is open to candidates in USA. PointClickCare is a company focused on delivering impactful product outcomes through strategic program management. They are seeking a Technical Program Manager to orchestrate complex initiatives across products and platforms, ensuring alignment and clarity for empowered teams to deliver measurable customer and business value. Responsibilities Enable product outcomes Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value Orchestrate multi-team initiatives Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow Drive clarity and flow Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making Harness AI for insight Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability Champion empowered delivery Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment Bridge strategy to execution Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared Shape systems and culture Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio AI fluency and curiosity Understanding of applied AI concepts; Comfort using AI tools to support analysis, documentation, and decision-making; Awareness of responsible and ethical AI practices in engineering environments Travel to company onsite -25% for eligibility Skills Bachelor's degree in computer science, Engineering, or related field, or equivalent practical experience 5+ years of experience leading complex software programs in TPM/EPM or similar roles 3+ years driving multi-team initiatives across product and platform or infrastructure Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data) Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership Passion for using technology, including AI, to improve how teams work, decide, and deliver You connect dots across the portfolio to drive outcome alignment and accelerate flow You coach teams to operate with greater autonomy, velocity, and data-driven decision-making You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes Benefits Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Company Overview PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http//www.pointclickcare.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...