Responsable de Recepción y Reservas Hotel

Empresas: Holiday Inn Express San Sebastián Únete al nuevo hotel Holiday Inn Express Errentería San Sebastián. En el momento en que un huésped entra en uno de nuestros hoteles, vive una experiencia verdaderamente memorable. Como Recepcionista, brindarás esto gestionando todos los aspectos de la recepción (por ejemplo, el registro de huéspedes, servicios de portería, centro de negocios, servicios telefónicos, servicios de conserjería y reservas de huéspedes).

También crearás la cálida atmósfera que hace que nuestros huéspedes se sientan como en casa en cualquier lugar.

Requisitos : Experiencia Laboral: Mínimo 1 año de experiencia en recepción hotelera o atención al cliente.

Conocimientos Técnicos: Manejo de sistemas de gestión hotelera (PMS) como Opera, Fidelio, etc. Conocimiento de procesos de check-in/check-out, reservas, facturación y atención de quejas. Dominio de herramientas ofimáticas (Word, Excel, correo electrónico).

Idiomas: Castellano y euskera nativo o avanzado. Inglés intermedio o avanzado Otros idiomas (francés, alemán, portugués) son un plus.

Habilidades: Excelentes habilidades de comunicación y trato con el cliente. Organización, puntualidad y atención al detalle. Capacidad para trabajar bajo presión y en horarios rotativos.

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