Retail Supervisor (Puma TRX)

Position Summary

Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.

Essential Functions

  • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
  • Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
  • Responsible for assisting with the recruitment, training, development and succession of high performing, results driven Associates
  • Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the Store
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Manage and monitor Loss Prevention education, training and awareness programs
  • Directly responsible for Loss Prevention compliance within store
  • Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
  • Directly responsible for execution and processing of both incoming and outgoing merchandise
  • Manage and communicate merchandise opportunities to Store Manager
  • Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
  • Develop and maintain strong communication with local PR and marketing
  • Participate in new store openings and/or store closings; travel may be required
  • Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
Benefit
  • Attractive Salary Package (Basic + commission + incentive)
  • AWS & Performance bonus
  • Medical Coverage
  • Dental & Optical Coverage
  • Annual Leave
  • Birthday Leave & Birthday Voucher
  • Staff Purchase
  • Uniform Allowance
  • Comprehensive Career Development Plan
Job Type: Full-time Pay: RM2,500.00 - RM3,500.00 per month

Benefits

  • Opportunities for promotion
  • Professional development
Work Location: In person
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