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Retail Technical Training Coordinator- WEST
The Retail Technical Training Coordinator delivers technical training programs for automotive technicians across Goodyear Retail, using in-person, virtual, and hands-on methods. It focuses on building expertise in diagnostics, repair, safety, and emerging vehicle technologies (ADAS, EV/HEV). The position combines classroom facilitation with in-shop coaching to improve technician performance and repair quality. It also manages training compliance, certification tracking, and alignment with OEM and regulatory requirements. Additionally, the role partners with cross-functional teams to develop curriculum and continuously improve technical capability across the network. Why This Role Matters Ensures technicians deliver safe, accurate, and high-quality repairs, directly impacting customer satisfaction and reducing costly rework. Builds future-ready workforce capabilities by driving adoption of new technologies and certifications across the retail network. What You Will Do Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies. Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality. Develop and facilitate training programs, including ASE and internal certification preparation. Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards. Partner with internal teams to design curriculum, training materials, and technical content. Support new product, tool, and technology launches through structured training and field enablement. What We Are Looking For Associate’s degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree, along with Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred. Minimum of 5 years of hands-on diagnostic and repair experience, with exposure to automotive retail, dealership, OEM, fleet, or supplier environments. Advanced mechanical and diagnostic expertise across major vehicle systems, including strong knowledge of diagnostic strategies, tools, and service systems. Strong communication, coaching, and analytical skills, with the ability to simplify complex concepts, identify skill gaps, and operate independently in a field-based environment. Must reside within the assigned territory and be able to travel 75–80% including overnight, with the ability to perform hands-on demonstrations, meet physical requirements, and maintain a valid driver’s license. #LI-SM1 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.
