<strong>Job Description</strong><br><br><strong>4 Days in the office from any of our locations in RI,</strong><strong>Iselin NJ, MA, Pittsburgh PA, Dallas TX or Phoenix AZ and couple other locations</strong><br><br><strong>Role is not relocation eligible. </strong><br><br>As the <strong>Scrum Master II</strong>, you will understand and utilize Agile values and principles to support the creation of quality product delivery and continuous process improvement. The incumbent will have the ability to coach the team on foundational Agile concepts and challenges team members to create productive conflict. You will work with a cross functional team to help support product vision, goals and strategized solutions, eliminating/managing team level impediments and dependencies. You will coordinate with Scrum Master and other team members to ensure that required resources are readily available and leveraged when applicable. The incumbent will be an energetic advocate for Scrum to our teams, other departments, and external customers.<br><br><strong>Primary responsibilities include</strong><br><ul><li>Managing 1 - 2 pods, will participate in daily scrum, scrum of scrums, sprint review, and planning meetings to ensure full team engagement and functional knowledge of foundational Agile and Scrum concepts with awareness of advanced Scrum and scaled Scrum concepts.</li><li>Engages and assists the colleagues/team to ensure that work requests are properly articulated, prioritized, and detailed. Collaborate cross functionally and build strong relationships with fellow Scrum Masters and Experience Owners to deliver key objectives of assigned projects, cultivating an environment of continuous learning.</li><li>Enhance our ability to deliver value to our customers by helping teams remove impediments, self-organize, and focus on the highest value work.</li><li>Conduct story writing, backlog maintenance and prioritization, and planning. Support creation and prioritization of program level feature and architectural backlogs.</li><li>Employs foundational metrics within the team to assist with communication about the progress of Scrum teams impediments and using retrospectives to identify opportunities for improvement. Facilitating maturity assessments, following coaching plans to help lead the team to maturity.</li><li>Assist in identifying and mitigating risks using Agile best practices and project data.</li><li>Help sustain a trusting and safe environment where problems can be raised without fear and people are committed to continuous improvement and collaborative problem solving.</li></ul><br><strong>Qualifications, Education, Certifications and/or Other Professional Credentials</strong><br><ul><li>Required Qualifications<ul><li>Bachelor's degree in Information Technology or equivalent industry experience. </li></ul></li><li>Preferred Qualifications<ul><li>Scrum Certifications</li></ul></li></ul><br><strong>Hours & Work Schedule</strong><br><ul><li>Hours per Week: 40 </li></ul><br><strong>Pay Transparency </strong><br><br>The salary range for this position is $ 112,012 - $ 186,687 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. <br><br>We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.<br><br><strong>About Us</strong><br><br><b>Equal Employment Opportunity</b><br><br>Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.<br><br>Equal Employment and Opportunity Employer<br><br>Job Applicant Data Privacy Policy<br><br><b>Background Check</b><br><br>Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.