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Senior Account Manager- Remote - Maryland/DC

June 4, 2026

This position is remote in the Washington DC/Maryland area.

Job Overview

A Senior Account Manager is responsible for leading and profitably managing all aspects of their assigned territory or assigned accounts. They manage, direct, and coordinate all sales plans and programs and a team of sales resources.

The Sr Manager

Account will create partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensure customer compliance. Manage goals and execute sales plans to increase sales, profit margin, and market share and minimize expenses. Creates and maintains business relationships within the customer base and develops new business alliances in target markets. Manages customer retention and addresses customer issues to the satisfaction of both parties. Ensures customer compliance with all contractual obligations. Provides leadership to the account management team ensuring they have the tools and support to effectively service customers. They collaborate with their assigned teams to achieve the objective of Building Out the Store.

What does it mean to be part of the Sales team?

The Sales team is responsible for providing high quality, streamlined service with a focus on corporate initiatives for their assigned customer(s). Our sales team is crucial in delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. With an ever-expanding selection of 1,000 new products every month, our team helps maximize sales with the right assortment of products based on customers' demographics and lifestyle.

We are responsible for creating relationships of trust, integrity, customer satisfaction and loyalty to help our customers achieve their goals, delivering better together.

Job Responsibilities

Account Management & Sales Planning

Execute sales plans and goals designed to increase sales, and profit margins and minimize expenses.
Develop joint business plans.
Manage, target, and secure new sales opportunities and servicing of existing accounts.
Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts.

Deliver Account Results

Analyze sales reporting and create strategies to drive sales.
Develops and maintains a Joint Business Plan that drives sales and profit margin.
Responsible for sales and profit margin results for assigned account(s).
Focuses plans to drive sales and profit margin across product and services.

Manage Relationships

Create and maintain partnerships with vendors, broker, and other trade partners.
Meet or exceed client expectations and established deadlines.
Drive proactively the company’s initiatives to ensure the success of the customer.
Focuses efforts on mutual sales and profit growth.
Owns a territory of core customers.

Manage Execution

Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.
Partners with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, subject matter experts, and services leaders to ensure department sales specialists are supporting their account goals.

Provide Direction & Manage People

Lead team members within assigned territory through effective objective setting, delegation, and communication.
Manage sales team members to establish metrics.
Responsible for selection, training, and mentoring of current and new team members within assigned territory.
Performs other duties as assigned.

Job Requirements:

Education/ Certifications/Experience

Bachelor’s degree strongly preferred.
Minimum 2 years of sales experience preferred.
Demonstrated ability to drive new business and close sales.
Development and execution of business plans, sales plans, and/or commission programs.
Understanding of sales forecasting, programs, promotions, and related techniques.
Understanding of margin and company profitability.
Familiarity with sales opportunities.
Proven track record of meeting and exceeding customer expectations.
Ability to work in a result-driven environment.
Proficiency in Microsoft Office Suite and company sales systems.
Understanding and knowledge of products.

Knowledge/Skills/ Abilities

Excellent communication, negotiation, preparation, and presentation skills.
Ability to lead without reporting authority.
Ability to interact at all levels of the b

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...