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Senior Aortic Clinical Specialist - Wichita, KS
We anticipate the application window for this opening will close on - 18 Sep 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
The Aortic Clinical Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic Aortic technology. The Aortic Clinical Specialist works closely with physician implanting teams, the Medtronic Aortic Field Sales and Cardiovascular field organizations to drive procedural and practice success.
- Technical and Clinical Support (50%)
- Educational Support (35%)
- Sales Support (15%)
- Provide clinical expertise for Aortic implanting centers, including case sizing and planning, and providing technical support in accordance with the instructions for use and best practices to facilitate procedural consistency and best clinical outcomes.
- Provide support for site performance and to facilitate procedural growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of, and communicate, clinical data regarding Medtronic products and Aortic therapies.
- Collaborate and strategize with territory sales representative and Aortic field organization in achieving sales targets and executing business plans.
A DAY IN THE LIFE: POSITION RESPONSIBILITIES
The following responsibilities are to be performed as appropriate in case support.
Technical and Clinical Support
- Provide quality technical support to help sites achieve procedural success.
- Provide technical support to Medtronic employees and implanting teams for Aortic implant procedures in accordance with Medtronic guidance.
- Provide technical leadership for Aortic device procedures. Educate implanting teams on proper indications for Aortic procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise.
- Provide comprehensive technical support including knowledge of imaging modalities (angiography/CT), wires and catheters, and ancillary procedural solutions.
- Knowledge of Medtronic Aortic product IFUs for safe and effective use of devices.
- Develop and maintain comprehensive clinical and technical product knowledge.
- Understand current published Aortic and relevant literature.
- Recognize and understand competitive products, industry trends, and Aortic/Peripheral portfolio. Liaison with Upstream Marketing for technology improvements and next generation needs.
Educational Support
- Oversee local education and training activities including coordination and set up of procedure simulators, facilitation of simulated Aortic procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post Aortic procedures.
- Provide education on safe and effective use of Medtronic products.
- Educate/train/In-service general surgery, vascular and cardio-thoracic fellows, and residents.
- Ensure all vascular and cardio-thoracic fellows and residents are entered into the Aortic National Database.
- Graduate all residents and fellows in SalesForce to ensure an appropriate handoff to the receiving territory.
Customer Service and Sales Support
- Support district sales strategy working with sales representatives and managers to achieve business plans within the Aortic business. Contribute to the development of a strong team effort.
- Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management.
- Shared responsibility of inventory management, including customer management of inventory ordering, shelf stock, stagnant and returns, ensuring no expired inventory in the field or implanted in a patient.
- Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
- Participate in customer/society education meetings and conventions where appropriate.
- Respond to customer requests and resolve complaints in a prompt and effective manner.
- Report device complaints within 48 hours through Medtronic mPXR to ensure proper reporting and compliance of device and procedural issues.
- Help drive and maintain quality initiatives and global best practice initiatives.
- Maintain high standards of personal presentation and promote a professional personal and company image.
Professional Development
- Assist in training new hires to Medtronic Aortic team.
Administrative Responsibilities
- Submit accurate and timely expense reports every two weeks.
- Maintain completion of all assigned Cornerstone trainings and Allego trainings.
- Schedule travel arrangements through Concur to ensure multiple objectives are accomplished.
- Maintain hospital eligibility/access with various vendor credentialing services.
Communication
- Maintain a high level of communication with appropriate Aortic sales and leadership within assigned geography.
- Communicate market intelligence/competitor activity promptly, including potential sales leads and information regarding product price or account activity to District Manager and other appropriate company personnel.
- Always ensure a professional standard of written and verbal communication.
On-Call
- Provide on-call case support for territories where needed, including weeknights and weekends.
Travel
- Travel within the region, area, and nation may be required up to 50% of time. Overnight stays may be required.
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- High school degree and 8 years clinical or sales experience or 5 years of B2B or Healthcare sales and 3 years of clinical experience, OR Associate’s degree and 6 years clinical or healthcare sales experience or healthcare sales and 3 years of clinical expertise, OR Bachelor’s degree and 4 years clinical or healthcare sales experience or 2 years of B2B/Healthcare sales and 2 years clinical expertise.
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
- Associate’s Degree in engineering, nursing, or the sciences.
- Bachelor’s Degree in Business or Science.
- Experience with wires, balloons, catheters, stents.
- Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
- Experience communicating product’s market advantages to physicians and hospital administration.
- Experience managing multiple accounts.
- Experience teaching and educating medical personnel, peers and technical support personnel.
- Imaging interpretation experience (CT, Angiograms).
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
- Excellent influencing and consulting skills.
- Excellent interpersonal and written communication skills.
- Ability to make timely and sound decisions.
- Strong project management skills with experience coordinating programs.
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
- Excellent customer service skills.
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions.
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
- Strong work ethic in accomplishing objectives of the position.
PHYSICAL JOB REQUIREMENTS:
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to be independently mobile and to interact with a computer and co-workers.
- Able to lift 20 pounds.
- Extended periods of time doing computer-based work.
- Hearing, sight and speaking ability.
- Ability to travel extensively by car and plane. Must have valid driver’s license and active vehicle insurance policy.
- Wear lead apron for long periods of time (2-3 hours on average).
- Ability to operate a moving vehicle.
- Ability to work in Cath Labs or ORs with radiation exposure.
- Ability to travel with overnight stays up to 50-75% of the time.
- Ability to conduct company business outside of typical Monday–Friday 8:00am–5:00pm.
ENVIRONMENTAL EXPOSURES:
- Infectious disease; radiation; blood-borne pathogens.
- Must be able to wear all required PPE.
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package. The base salary range for U.S. locations is $80,000.00 - $84,000.00. In addition to base salary, this position is eligible for a Sales Incentive Plan (SIP).
The following benefits and additional compensation are available to regular employees who work 20+ hours per week: Health, Dental and Vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Global well-being programs.
The following benefits are available to all regular employees: Incentive plans, 401(k) with employer match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan (for Vice Presidents and above or as permitted by IRS minimums).
Medtronic is an equal employment opportunity employer. For more information on benefits, see the Medtronic benefits and compensation plans section.
About Medtronic: We lead global healthcare technology and aim to alleviate pain, restore health, and extend life. Learn more about our business and commitment to diversity.
